Client Support Professional

Better Health Network; Melbourne; On-site; AUD 39,000 - 52,000; Part time

Benefits offered by this job

Salary packaging benefits up to $18,^.

17.5% annual leave loading

Employee Assistance Program (EAP)

Job summary

Better Health Network in Parkdale, VIC, is seeking a dedicated Client Support Professional to deliver person-centred supports for people with disability across BHN sites, client homes and community locations.

You will work in a team, mentor Client Support Workers, and help implement plans and NDIS goals. The role includes group activities, personal care, and daily living support with an emphasis on dignity and choice.

Qualifications

• Certificate III or IV in Community Services (Disability) or equivalent.
• Experience supporting people with disability across settings.
• Strong communication and relationship-building with clients, families, carers and professionals.
• Confidence supporting personal care and implementing Behaviour Support Plans.
• Commitment to inclusion, human rights, dignity of risk, person-centred practice.
• Strong organisational skills and ability to work collaboratively.

Responsibilities

• Deliver person-centred supports aligned with individual goals and aspirations.
• Facilitate engaging group programs and one-to-one supports.
• Support clients to participate in community, recreational and skill-building activities.
• Assist with personal care and daily living activities as required.
• Support implementation of Person-Centred Plans and NDIS goals.
• Monitor and report on client outcomes and progress.
• Drive program vehicles and support clients to access community.
• Mentor Client Support Workers and contribute to program delivery.

Skills

Certificate III/IV in Community Serv

Experience with disability

Communication skills

Personal care & Behaviour Support

Inclusion & human rights

Organisation & teamwork

MS Office & databases

Education

Certificate III/IV in Community Services (Disability)

Tools

Microsoft Office

Client database systems

Job description

Location: Parkdale, VIC (with travel to other BHN sites and community locations as required)

Classification: SACS Disability Level 2 (Victorian Disability Services NGO Agreement 2023)

Hours: Weekdays 9:00am to 3:00pm (Tuesdays 9:00am to 4:30pm for team meetings)

Join our Adult Community Options (ACO) team and help people with disability build confidence, independence, social connection and meaningful participation in everyday life. Our supports are guided by a person-centred approach, human rights principles and a commitment to choice and control.

We're seeking enthusiastic and compassionate Client Support Professionals to join our team on a permanent part-time basis.

About the role

As a Client Support Professional, you'll provide high-quality support to people with disability in both individual and group settings. You'll work across BHN sites, client homes and community locations, helping people achieve their goals and participate in activities that reflect their interests and aspirations. You'll also play an important role in mentoring Client Support Workers and contributing to program development and delivery.

What you'll be do:

• Deliver person-centred supports aligned with individual goals and aspirations.
• Facilitate engaging group programs and one-to-one supports.
• Support clients to participate in community, recreational and skill-building activities.
• Assist with personal care, meal preparation and daily living activities as required.
• Support implementation of Person-Centred Plans, Behaviour Support Plans and NDIS goals.
• Monitor, record and report on client outcomes and goal progress.
• Administer medication in accordance with policies and procedures.
• Drive program vehicles and support clients to access their community safely.
• Provide guidance and mentorship to Client Support Workers.

What you'll bring

• Certificate III or IV in Community Services (Disability) or an equivalent qualification.
• Experience supporting people with disability across a range of settings.
• Strong communication skills and the ability to build positive relationships with clients, families, carers and professionals.
• Confidence supporting personal care and implementing Behaviour Support Plans.
• A commitment to inclusion, human rights, dignity of risk and person-centred practice.
• Strong organisational skills, flexibility and the ability to work collaboratively within a team environment.
• Sound computer skills, including Microsoft Office and client database systems.
• Salary packaging benefits of up to $18,550 to increase your take-home pay.
• 17.5% annual leave loading.
• Employee Assistance Program (EAP) for you and your immediate family.
• Supportive leaders and a collaborative team environment.
• Ongoing opportunities for learning and professional development.
• Meaningful work that positively impacts the lives of people with disability every day.

At Better Health Network, we value Accountability, Collaboration, Respect and Courage and are committed to creating an inclusive workplace that welcomes people from all backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse communities, people with disability and members of LGBTQIA+ communities.