Client Success Account Manager — Media Insights

Streem Pty Ltd; Sydney; Híbrido; AUD 60.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Catered lunches

Corporate discounts

Annual flu vaccinations

Salary sacrifice options

Novated vehicle leasing

Headspace Care

Paid parental leave

Birthday leave

Dog-friendly office

Hybrid working environment

Seasonal staff events

Descripción de la vacante

Streem is seeking an Account Manager in Sydney to manage a diverse client portfolio and bridge clients with the Streem team. You will tailor the Streem platform to client needs while delivering proactive media intelligence and training sessions.

Ideal candidates have 1–2 years in a similar role, with media experience or CRM skills, and a strong interest in Australian media and public affairs. A hybrid, fast-paced environment awaits.

Formación

• 1–2 years in a similar role, with bonus points for media experience or CRM skills.
• Strong interest in Australian media and public affairs with initiative.
• Ability to manage deadlines in a fast-paced environment.

Responsabilidades

• Set up, customise, and manage client accounts with keyword searches.
• Build strong client relationships through regular contact and training sessions.
• Monitor media landscape and inform internal teams of trends and events.
• Gather client feedback and influence product enhancements.
• Produce high-quality media intelligence reports, transcripts and summaries.

Conocimientos

Client management

Media monitoring

CRM tools

Boolean search

Herramientas

CRM platforms

Descripción del empleo

Streem is seeking an Account Manager in Sydney to manage a diverse client portfolio and bridge clients with the Streem team. You will tailor the Streem platform to client needs while delivering proactive media intelligence and training sessions.

Ideal candidates have 1–2 years in a similar role, with media experience or CRM skills, and a strong interest in Australian media and public affairs. A hybrid, fast-paced environment awaits.