Client Strategist

House Finder; Sydney; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

KPI bonuses

Laptop & phone provided

Career progression

Job summary

House Finder is looking for a Client Strategist in Sydney to guide clients at the start of their property investment journey, translating goals into a clear acquisition strategy. You will work with our management, agents and the wider team from the Sydney CBD office, maintaining ongoing communication and shaping client expectations throughout the search.

The role emphasizes relationship-building, market insight and strategic thinking.

Qualifications

• Experience in real estate, property investment, or client strategy is required.
• Strong relationship-building and client-management skills are essential.
• Excellent written and verbal communication with the ability to explain complex information clearly.

Responsibilities

• Conduct strategy and onboarding meetings with new clients
• Understand each client's financial position, investment goals, risk profile and long-term objectives
• Assist in developing clear property investment strategies aligned with client goals
• Prepare and maintain detailed client property briefs
• Work closely with buyers agents and acquisition teams to communicate client requirements
• Provide clients with regular updates throughout the property search process
• Explain market strategies, property fundamentals and investment considerations in a clear and professional manner
• Manage client expectations around pricing, locations, property types and market conditions
• Build strong, long-term relationships with clients
• Maintain accurate CRM notes, client records and strategy documentation
• Ensure consistent communication standards across the client journey

Skills

Real estate experience

CRM proficiency

Client management

Communication skills

Tools

CRM software

Job description

Job Title: Client Strategist
Company: House Finder
Location: Sydney, NSW
Salary: Competitive salary package + KPI bonuses + career growth opportunities

Why Join Us

Join the award-winning team at House Finder, proudly recognised as Buyers Agent of the Year 2026, and be part of one of Australia's fastest growing buyers agency.

We are looking for a confident, relationship driven and highly organised Client Strategist to work closely with our clients from the beginning of their property investment journey. This is a key client facing role focused on understanding each client’s goals, financial position, investment objectives and long term plans, then helping shape a clear property strategy alongside our buyers agency team.

About the role

Based in the Sydney CBD office, you will work closely with clients, management, buyers agents and the wider House Finder team. As a Client Strategist, you will be responsible for guiding clients through the early stages of their investment journey, understanding their objectives and helping translate those goals into a clear property acquisition strategy. You will maintain regular communication throughout the search process, explain market and property strategy, manage client expectations and ensure the internal acquisition team has a clear understanding of each client's requirements. This role sits at the centre of the client relationship and requires strong communication, commercial awareness and a genuine interest in property investing.

Key responsibilities

• Conduct strategy and onboarding meetings with new clients
• Understand each client's financial position, investment goals, risk profile and long term objectives
• Assist in developing clear property investment strategies aligned with client goals
• Prepare and maintain detailed client property briefs
• Work closely with buyers agents and acquisition teams to communicate client requirements
• Provide clients with regular updates throughout the property search process
• Explain market strategies, property fundamentals and investment considerations in a clear and professional manner
• Manage client expectations around pricing, locations, property types and market conditions
• Build strong, long term relationships with clients
• Maintain accurate CRM notes, client records and strategy documentation
• Ensure consistent communication standards across the client journey

About you

• Previous experience in real estate, property investment, finance, client strategy or relationship management
• Buyers Agency experience is highly regarded
• Strong understanding of property investment fundamentals
• Confident communicating with investors and discussing property strategy
• Excellent relationship building and client management skills
• Strong written and verbal communication
• Ability to explain complex information in a clear and simple way
• High attention to detail and strong organisational skills
• Ability to manage multiple clients and priorities at the same time
• Strong proficiency with CRM systems and database management
• Competitive salary + KPI bonuses
• Company phone and laptop provided
• Strong career progression opportunities
• Ongoing mentoring and professional development
• Supportive, high performance team culture
• Work closely with CEO and leadership team
• Modern Sydney CBD office environment
• Exposure to property investment strategy and national property markets

About us

House Finder is a fast growing Australian buyers agency helping clients secure high quality investment property opportunities nationwide. Known for our client first approach, strong industry relationships and modern systems, we are committed to innovation, performance and growth. We are also proud to be recognised as Buyers Agent of the Year 2026, reflecting our commitment to excellence and outstanding results for our clients.