Client Services & Admin Specialist — Warm, Organized & Impactful

Kerin Health; Parkes; Sur place; AUD 55 000 - 65 000; Plein temps

Résumé du poste

Kerin Health is seeking a warm, organised Client Services and Administration Officer to join our team. You will be the friendly first point of contact, manage appointments, respond to enquiries, and support both reception and.admin tasks across allied health and Pilates services.

We value a proactive, calm, and professional approach, with strong computer skills and a willingness to learn our systems. Join our welcoming clinic and help create great client experiences daily.

Qualifications

• Warm, friendly, and client‑facing demeanor.
• Highly organized with ability to juggle multiple tasks.
• Confident with learning and using new software systems.
• Excellent communication with clients, therapists and colleagues.
• A team player who supports a positive workplace culture.
• Proactive attitude—takes initiative without being asked.
• Calm under pressure when the clinic is busy.

Responsabilités

• Welcoming clients and providing friendly, professional reception support.
• Booking and managing appointments.
• Managing client enquiries, cancellations and waitlists.
• Creating and maintaining client files and forms.
• Processing payments and invoices.
• Monitoring and responding to the reception Email inbox.
• Supporting our Pilates services.
• Responding to client enquiries through social media.
• Assisting with social media content and Instagram Stories.
• Supporting work experience students and placements.
• Assisting with pre-employment bookings and administration.
• Keeping reception organised and welcoming.
• Supporting broader Kerin Health team with admin as required.

Connaissances

Warm & Friendly

Highly Organized

Confident with Technology

Great Communicator

Team Player

Proactive

Calm Under Pressure

Outils

Splose

Tyro Health

Stripe

Gmail

Momence

Canva

Description du poste

Kerin Health is seeking a warm, organised Client Services and Administration Officer to join our team. You will be the friendly first point of contact, manage appointments, respond to enquiries, and support both reception and.admin tasks across allied health and Pilates services.

We value a proactive, calm, and professional approach, with strong computer skills and a willingness to learn our systems. Join our welcoming clinic and help create great client experiences daily.