Client Services Admin Officer - Casual with Benefits

Dhelkaya Health; Greater Bendigo; On-site; AUD 35,000 - 50,000; Full time

Benefits offered by this job

Salary packaging options

On-site parking

Employee Assistance Program

Professional development opportunities

RespectX Accredited Employer

Job summary

Inglewood Districts Health Service is seeking a friendly, organised Administration Officer to join our Corporate Services team. You will provide reception and clerical support across the organisation, helping with appointments, records and general admin.

Role focuses on delivering professional customer service to patients, residents, visitors and staff, handling calls, scheduling, and ensuring accurate data entry and filing.

Qualifications

• Qualifications in administration/business or a similar discipline and/or extensive administration/secretarial experience at an executive level is desirable
• Understanding of the Health Care Sector Desirable, although not essential.

Responsibilities

• Provide administrative support to the organisation.
• Deliver excellent customer service at reception and over the phone.
• Answer, direct and manage incoming calls and enquiries.
• Assist with appointment scheduling, transport and fleet bookings.
• Process cash handling and related administrative tasks.
• Order and maintain office and clinical consumables.
• Respond professionally to internal and external enquiries.
• Support the management of patient admissions and medical records.
• Enter and maintain accurate information in organisational systems.
• Assist with filing, storage and retrieval of medical records.
• Undertake general administrative duties as required.

Job description

Inglewood Districts Health Service is seeking a friendly, organised Administration Officer to join our Corporate Services team. You will provide reception and clerical support across the organisation, helping with appointments, records and general admin.

Role focuses on delivering professional customer service to patients, residents, visitors and staff, handling calls, scheduling, and ensuring accurate data entry and filing.