Casual Client Services Admin — Reception & Records

Victorian Government; Shire of Loddon; On-site; AUD 40,000 - 47,000; Full time

Benefits offered by this job

Generous salary packaging options

On-site parking

Employee Assistance Program

Job summary

Inglewood & Districts Health Service (IDHS) in the Shire of Loddon is seeking a friendly, organised Client Services Support Administration to join our Corporate Services team. This casual role provides reception and administrative support across the organisation, delivering professional service to patients, residents and staff.

You will handle calls, scheduling, filing, procurement of supplies, and assist with medical records and admissions.

Qualifications

• Qualifications in administration/business or a similar discipline.
• Experience in administration/secretarial roles at executive level desirable.
• Understanding of health care sector desirable.

Responsibilities

• Provide administrative support to the organisation.
• Deliver excellent customer service at reception and over the phone.
• Answer, direct and manage incoming calls and enquiries.
• Assist with appointment scheduling, transport and fleet bookings.
• Process cash handling and related administrative tasks.
• Order and maintain office and clinical consumables.
• Respond professionally to internal and external enquiries.
• Support the management of patient admissions and medical records.
• Enter and maintain accurate information in organisational systems.
• Assist with filing, storage and retrieval of medical records.
• Undertake general administrative duties as required.

Skills

Customer service

Reception

Administrative support

Data entry

Communication

Education

Administration/Business qualification

Tools

Office software

Medical records systems

Job description

Inglewood & Districts Health Service (IDHS) in the Shire of Loddon is seeking a friendly, organised Client Services Support Administration to join our Corporate Services team. This casual role provides reception and administrative support across the organisation, delivering professional service to patients, residents and staff.

You will handle calls, scheduling, filing, procurement of supplies, and assist with medical records and admissions.