Client Services Support Administration

Dhelkaya Health; Greater Bendigo; Sur place; AUD 35 000 - 50 000; Plein temps

Avantages offerts par ce poste

Salary packaging options

On-site parking

Employee Assistance Program

Professional development opportunities

RespectX Accredited Employer

Résumé du poste

Inglewood Districts Health Service is seeking a friendly, organised Administration Officer to join our Corporate Services team. You will provide reception and clerical support across the organisation, helping with appointments, records and general admin.

Role focuses on delivering professional customer service to patients, residents, visitors and staff, handling calls, scheduling, and ensuring accurate data entry and filing.

Qualifications

• Qualifications in administration/business or a similar discipline and/or extensive administration/secretarial experience at an executive level is desirable
• Understanding of the Health Care Sector Desirable, although not essential.

Responsabilités

• Provide administrative support to the organisation.
• Deliver excellent customer service at reception and over the phone.
• Answer, direct and manage incoming calls and enquiries.
• Assist with appointment scheduling, transport and fleet bookings.
• Process cash handling and related administrative tasks.
• Order and maintain office and clinical consumables.
• Respond professionally to internal and external enquiries.
• Support the management of patient admissions and medical records.
• Enter and maintain accurate information in organisational systems.
• Assist with filing, storage and retrieval of medical records.
• Undertake general administrative duties as required.

Description du poste

Position Title: Client Services Support Administration

Classification: HS1

Salary range per hour: $30.75 + Casual Loading + superannuation + generous salary packaging options

Employment Type: Casual

Award: Health and Allied Services, Managers and Administrative Workers (Victorian Public Sector) (Single Interest Employers)

Enterprise Agreement 2025 - 2027

Role description

Inglewood Districts Health Service is seeking a friendly, organised and customer-focused Administration Officer to join our Corporate Services team. This role provides administrative support across the organisation while delivering professional reception and customer service to patients, residents, visitors and staff.

Key Responsibilities

• Provide administrative support to the organisation.
• Deliver excellent customer service at reception and over the phone.
• Answer, direct and manage incoming calls and enquiries.
• Assist with appointment scheduling, transport and fleet bookings.
• Process cash handling and related administrative tasks.
• Order and maintain office and clinical consumables.
• Respond professionally to internal and external enquiries.
• Support the management of patient admissions and medical records.
• Enter and maintain accurate information in organisational systems.
• Assist with filing, storage and retrieval of medical records.
• Undertake general administrative duties as required.

About you

• Qualifications in administration/business or a similar discipline and/or extensive administration/secretarial experience at an executive level is desirable
• Understanding of the Health Care Sector Desirable, although not essential.

Culture and Benefits

• Generous salary packaging options including access to novated leasing to use pre-tax dollars for a car and associated expenses
• A welcoming & supportive culture
• Dynamic multidisciplinary team
• Professional development opportunities
• On-site parking
• Employee Assistance Program

IDHS encourages applications from Aboriginal and Torres Strait Islander peoples.

People of all ages, people living with a disability, LGBTIQ+ candidates, and people from multi-cultural backgrounds.

The successful applicant will be required to complete all relevant pre-employment checks, including a National Police Check & Working with Children Check (if required) and comply with Inglewood District Health's Vaccination Policy.

For further information about this position, please contact Kirsten Ward - Corporate Services Manager on 03 5431 7045.

Applications close 23rd October 2026.

Act with RespectX | We are proud to be a RespectX Accredited Employer. We have zero tolerance for sexual harassment, bullying and discrimination in our organisation. Learn more: www.respectx.com.au