Client Services & Admin Coordinator – Trades

In And Out Trades Pty Ltd; Gosford; On-site; AUD 75,000 - 80,000; Full time

Benefits offered by this job

Central Coast location

Ownership of responsibilities

Close collaboration with owners andOps

Established systems and processes

Practical, down-to-earth environment

Flexibility: FT or PT arrangement

Job summary

In and Out Trades is a carpentry and property maintenance business on the Central Coast, seeking an experienced office professional to manage day-to-day administration and client communications. This role supports the Owners, Operations Manager, Estimator and field team, ensuring invoices, records, and systems stay up to date.

You will own client communications, invoicing, accounts receivable, and day-to-day accounting tasks within established processes.

Qualifications

• Experience in office management or senior administration within a trades, construction, maintenance or similar business.
• Strong hands-on Xero experience is essential.
• Confidence with invoicing, accounts receivable and general accounts administration.
• Excellent client service and phone communication skills.
• Excellent organisation and attention to detail.
• Ability to manage your own workload and follow tasks through to completion.

Responsibilities

• Client communication - handling calls and emails professionally, keeping clients informed.
• Invoicing - ensuring completed work is invoiced promptly and accurately.
• Accounts receivable - monitoring outstanding invoices and following up overdue accounts.
• Xero tasks - reconciliations, bill entry, receipts, invoicing and day-to-day administration.
• Purchase orders and supplier administration - raising and tracking POs, matching docs.
• Scheduling support - assisting with bookings and client confirmations.
• Job administration - keeping job records, variations, documentation up to date.
• Systems and processes - following established processes and suggesting improvements.
• Team/HR administration - timesheets, leave docs, employee records, inductions.
• General office coordination - keeping admin side organized.

Skills

Client service

Invoicing

Accounts receivable

Organisation

Workload management

Trade-based business experience

Phone communication

Following systems

Proactive, solutions-focused

Tools

Xero

Job management systems

Cloud-based software

Job description

In and Out Trades is a carpentry and property maintenance business on the Central Coast, seeking an experienced office professional to manage day-to-day administration and client communications. This role supports the Owners, Operations Manager, Estimator and field team, ensuring invoices, records, and systems stay up to date.

You will own client communications, invoicing, accounts receivable, and day-to-day accounting tasks within established processes.