Client Services & Admin Coordinator

BDO in Australia; Western Australia; On-site; AUD 50,000 - 65,000; Full time

Job summary

BDO is seeking a Client Services Assistant to join our Business Services team in Australia. You will support Partners and the wider team with administrative, operational and client service activities, ensuring timely, accurate and compliant delivery of services.

The role involves onboarding and client documentation, diary management, billing support, and coordination of travel and events. Strong MS Office skills and experience with ServiceNow, Workday, Practice Ignition or CAS360 are

Qualifications

• Previous experience in a Client Services/Administration role within a professional services environment.
• Exceptional organisational skills with the ability to manage multiple priorities.

Responsibilities

• Provide administrative support to Partners, Directors, Managers, Senior Executive Assistant, and the Business Services team.
• Manage correspondence, diaries, meetings and competing priorities to support workflow.
• Prepare client engagement and onboarding documentation, reports and presentations with accuracy and compliance to standards.
• Coordinate client onboarding activities and maintain records across CRM and document management systems.
• Assist with billing administration, expense claims, card reconciliations and disbursements.
• Assist with ATO lodgements, including tax returns and BAS.
• Assist with corporate secretarial work and lodgement of ASIC documentation.
• Support the Senior Executive Assistant with travel, meetings, training, and internal events.
• Format and quality review documents in line with standards.
• Provide onboarding and depart­ures support for staff.
• Respond to client queries promptly and professionally.
• Process mail and general office duties; support workflow coordination.
• Maintain client systems and identify process improvements across workflows.

Skills

Client services

Administration

Organisation

Communication

MS Office

Tools

ServiceNow

Workday

Practice Ignition

CAS360

Job description

BDO is seeking a Client Services Assistant to join our Business Services team in Australia. You will support Partners and the wider team with administrative, operational and client service activities, ensuring timely, accurate and compliant delivery of services.

The role involves onboarding and client documentation, diary management, billing support, and coordination of travel and events. Strong MS Office skills and experience with ServiceNow, Workday, Practice Ignition or CAS360 are