Client Services & Accounting Coordinator: SMSF & Compliance

Walsh Accountants; Gold Coast City; Sur place; AUD 65 000 - 90 000; Plein temps

Résumé du poste

Walsh Accountants on the Gold Coast is seeking a Client Services Coordinator to support SMSF administration, client onboarding and ASIC/compliance activities. Initially a 12-month parental leave cover, with a path to a permanent role.

You will manage job flow, maintain records, liaise with clients and external parties, and ensure a professional client experience from engagement through ongoing service. Prior experience in a similar role within accounting is essential.

Qualifications

• Previous experience as a Client Services Coordinator or similar in an accounting/professional services firm.
• Experience supporting SMSF administration and compliance workflows with BGL and auditors.
• Experience with ASIC and corporate compliance, entity establishments and business registrations.
• Solid understanding of accounting-firm workflows and statutory deadlines.
• Strong organisation and proactive client follow-up.

Responsabilités

• Manage SMSF job flow from work-in through to lodgement and onboarding.
• Follow up clients for outstanding records, approvals and signed documents.
• Create and post fees, issue invoices, and maintain accurate job notes/records.
• Manage end-to-end onboarding for new clients from engagement to handover.
• Set up clients/entities across internal/external systems, ensuring records are complete.
• Prepare and lodge ABN, TFN, GST and PAYG registrations.
• Monitor ASIC deadlines and communicate with clients regarding outstanding information.
• Provide backup reception and telephone support, plus ad hoc admin/client service support.

Connaissances

Client services coordination

SMSF administration

ASIC/compliance

Organisational skills

Communication skills

FYI/CAS 360/MYOB familiarity

Outils

BGL

CAS 360

MYOB Practice Management

FYI

LightYear

ATO Online

Description du poste

Walsh Accountants on the Gold Coast is seeking a Client Services Coordinator to support SMSF administration, client onboarding and ASIC/compliance activities. Initially a 12-month parental leave cover, with a path to a permanent role.

You will manage job flow, maintain records, liaise with clients and external parties, and ensure a professional client experience from engagement through ongoing service. Prior experience in a similar role within accounting is essential.