Remote Accounts Admin & Client Services Specialist

Gold Shore Accountants; Gold Coast City; Remote; AUD 42,000 - 62,000; Part time

Benefits offered by this job

Remote working arrangements

Flexible working hours

Professional development

Job summary

Gold Shore Accountants on the Gold Coast, Queensland, seeks an experienced Accounts Administrator & Client Services Officer for a permanent part-time role with flexible hours. You will support accounting administration, client services, and office coordination, acting as a key contact for clients and ensuring smooth operations for the accounting team.

The role offers remote work with potential future office-based arrangements, and opportunities to engage in compliance processes, onboarding, and

Qualifications

• Experience in administrative, reception or client services roles in an accounting firm.
• Understanding of accounting and taxation administration processes.
• Experience dealing with the ATO and client compliance requirements.
• Excellent written and verbal communication, professional with clients and colleagues.
• Strong organisation and time management with attention to detail.
• Ability to manage competing priorities, work independently and meet deadlines.

Responsibilities

• Handle client enquiries via phone and email, providing timely assistance.
• Assist with onboarding, engagement letters, fee reviews and AML compliance.
• Coordinate information and documentation for tax returns, BAS and other compliance tasks.
• Manage ATO correspondence and client taxation matters, including payment plans and adjustments.
• Monitor lodgement deadlines and information requests to ensure timely lodgement.
• Process and distribute ATO/ASIC correspondence and issue completed tax returns for approval.
• Follow up overdue invoices and escalate long-outstanding debts.
• Manage ASIC corporate compliance, company and entity registrations including trusts and SMSFs.
• Process ABN, TFN, GST, PAYG and business name registrations, and prepare trust deeds.
• Coordinate workflows, appointments, and meetings between accountants, clients and contacts.
• Maintain accurate client records and electronic filing systems.
• Provide ad-hoc general office administration support.

Skills

Client service

Organised

Communication

Time management

Attention to detail

Tools

Xero

CAS 360

FuseSign

ATOMate

FYI Docs

ATO Online Services

Job description

Gold Shore Accountants on the Gold Coast, Queensland, seeks an experienced Accounts Administrator & Client Services Officer for a permanent part-time role with flexible hours. You will support accounting administration, client services, and office coordination, acting as a key contact for clients and ensuring smooth operations for the accounting team.

The role offers remote work with potential future office-based arrangements, and opportunities to engage in compliance processes, onboarding, and