Client Service Administrator | Driving Efficiency and Client Satisfaction

Byfields Business Advisers; Western Australia; Sur place; AUD 60 000 - 80 000; Plein temps

Avantages offerts par ce poste

5 weeks annual leave

Flexible working arrangements

Support for learning and development

Comfortable office culture

Employee assistance program

Corporate uniform allowance

Discounted health benefits

Résumé du poste

A leading business advisory firm in Western Australia is looking for a Client Service Administrator to enhance efficiency and client satisfaction. This role involves coordinating daily operations, maintaining financial records, and supporting the team in a collaborative environment. Ideal candidates should have strong administrative skills, attention to detail, and a proactive approach. Enjoy 5 weeks of annual leave and a supportive office culture with flexible working arrangements.

Qualifications

• Proactive, customer-focused professional with a ‘can-do’ attitude.
• Strong administrative skills, and clear communication.
• Previous experience in a financial, legal, accounting or professional services industry is highly regarded.

Responsabilités

• Build and maintain positive rapport with clients and staff.
• Coordinate tasks efficiently to manage daily operations.
• Maintain financial records and ensure accurate data entry.
• Liaise with stakeholders and prepare client documentation.
• Support the wider team and back up reception as needed.

Connaissances

Efficient task coordination

Attention to detail

Time management skills

Team player qualities

Problem solving

Proficiency in MS Office

Outils

Various software systems

Description du poste

Overview

Client Service Administrator | Driving Efficiency and Client Satisfaction at Byfields Business Advisers. This is a fixed-term 12-month maternity cover contract (with potential to extend). Based at our Belmont Office, WA.

About Us

From our humble beginnings in Northam in the early 1950s, Byfields has grown to six offices across WA, delivering leading Business Advisory and Taxation services to our clients. Here, continuous learning and client satisfaction are our priorities, along with creating a collaborative, supportive culture. At Byfields, we work together to grow in a safe, valued, and rewarding environment — guided by our core values of honesty, integrity, respect, and accountability. Join a team where your contributions matter and your input has real impact.

In This Position, You Can Expect To

• Build and maintain positive rapport with clients and staff.
• Coordinate tasks efficiently to manage daily operations.
• Maintain financial records, streamline workflows and ensure accurate data entry.
• Liaise with stakeholders, prepare client documentation, and respond to client queries.
• Keep the office running smoothly by supporting the wider team and backing up reception where necessary.
• Apply your systems know-how by getting up to speed with our software.
• Demonstrate flexibility and a team-first attitude.

About You

Are you a proactive, customer-focused professional with a ‘can-do’ attitude? We’re looking for someone who takes pride in delivering exceptional service, builds strong relationships with clients and colleagues, and brings a proactive, solutions-focused mindset. Your attention to detail, strong administrative skills, and clear communication make you a valued team member who continuously looks for ways to improve and add value.

• The ideal candidate will have:
• Efficient task coordination, high attention to detail and time management skills.
• Strong team player qualities and the ability to foster positive relationships.
• Confidence in learning and using various software systems.
• Proven abilities in problem solving.
• Proficiency in the MS Office suite.
• Previous experience in a financial, legal, accounting or professional services industry will be highly regarded.

What’s On Offer

• 5 weeks annual leave
• Flexible working arrangements
• Support for learning and development
• Small, friendly, and comfortable office culture
• A supportive work environment that values your contribution
• Small firm mentality with big firm opportunities and a supportive team culture
• Easily accessible location with free parking in Belmont
• Regular office and team functions
• Employee assistance program
• Corporate uniform allowance
• Discounted health benefits

How To Apply

If what you have read excites you, apply now. We encourage candidates to apply even if they don\u2019t meet all requirements but believe they have the potential to excel in this role. For more information visit our website or follow us on LinkedIn:

www.byfields.com.au

https://www.linkedin.com/company/2279715

Note: We are not accepting agency referrals for this role. Applicants must hold full-time legal working rights in Australia to be eligible for this position.

Seniority level

• Associate

Employment type

• Contract

Job function

• Administrative
• Industries
• Administrative and Support Services