Client Service Administrator

Rezonate; Brisbane; In loco; AUD 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

Rezonate in Brisbane is seeking a proactive accounting administrator to support day-to-day operations within a busy practice. You’ll manage client communications, onboarding new clients, and keep records accurate while helping with BAS, IAS, and general ATO-related admin.

You’ll work across Xero, MYOB, CAS/BGL360, FYI Docs and ATOmate to keep workflows moving, assist with invoicing, and support the team.

Competenze

• Experience in accounting or professional services firm.
• Familiarity with Xero, MYOB and CAS/BGL360.
• Strong organisational skills and attention to detail.
• Excellent communication with clients.

Mansioni

• Support Accountants with day-to-day admin and keep workflow moving.
• Manage client communications including bookings, enquiries and follow-ups.
• Prepare reports, letters and client documentation for professional presentation.
• Onboard new clients and set up their systems correctly.
• Keep client records accurate and up to date; manage deadlines.

Conoscenze

Organised / Detail oriented

Strong communication

Team player

Self-starter / Ownership

Strumenti

Xero

MYOB

CAS/BGL360

FYI Docs

ATOmate

Descrizione del lavoro

I’m partnering with a range of reputable, high-performing accounting firms who are looking for skilled professionals to support their teams and play an important role in the smooth day-to-day running of their practices.

Whether you’re actively seeking a new role or open to hearing about future opportunities, I’d love to connect and discuss how I can assist with your next career move.

What you’ll be doing

• Supporting Accountants with day-to-day admin and keeping workflow moving
• Managing client communication including bookings, enquiries and follow-ups
• Preparing reports, letters and client documentation so everything is presented professionally
• Onboarding new clients and making sure everything is set up properly from the start
• Keeping systems and client records accurate and up to date
• Helping manage deadlines and making sure nothing slips through the cracks
• Assisting with invoicing and general accounts admin using Xero
• Being a key support across the office, including reception where needed
• Assisting with Tax lodgements and key compliance deadlines
• BAS and IAS work along with general ATO-related admin
• Working with the ATO Portal and ATOmate workflows
• Creating ASIC updates, entity set-ups and general practice support

About you

You’re the kind of person who naturally takes ownership. You stay organised, think ahead, and enjoy being the one people rely on to keep things on track.

Ideally, you:

• Have experience working in an accounting or professional services firm
• Are comfortable across systems like Xero, MYOB, CAS/BGL360, FYI Docs and ATOmate or similar
• Communicate well and come across professionally with clients
• Have strong attention to detail and can juggle multiple priorities
• Enjoy being part of a team but don’t need to be micromanaged