Client Payments and Reconciliation Coordinator

Smartgroup; Adelaide; On-site; AUD 60,000 - 90,000; Full time

Benefits offered by this job

Smart Leave

Free lunch

Paid Parental Leave

Make a Difference Days

Salary packaging & novated leasing

Free flu vaccinations

Employee Share Plan

Job summary

Smartgroup is seeking a detail-oriented Client Payments and Reconciliation Coordinator on a 6-month max term contract to join our Client Finance team in Australia. You will support daily reconciliations, process payments (EFT/BPAY), and deliver accurate client/vendor reports while addressing enquiries from stakeholders.

Ideal candidates have experience in reconciliations, finance operations, and strong attention to detail.

Qualifications

• Previous experience in reconcilations, finance operations, accounts administration or similar role.
• Experience managing high-volume transactions and account reconciliations.
• Confidence working with financial systems and large datasets.
• Strong attention to detail and a commitment to accuracy.
• Excellent analytical and problem-solving skills.
• Strong organisational and time management capabilities.
• Ability to manage competing priorities and work to deadlines.
• Excellent verbal and written communication skills.
• A collaborative approach and the ability to build strong stakeholder relationships.
• A proactive, customer-focused mindset.

Responsibilities

• Complete daily, weekly and monthly account reconciliations.
• Investigate and resolve reconciliation discrepancies and outstanding items.
• Process payment transactions, including EFT and BPAY payment files.
• Generate and distribute client and vendor reports.
• Respond to payment and reconciliation enquiries from internal and external stakeholders.
• Maintain strong compliance and accuracy across all financial processes.
• Work collaboratively with teams across the business to deliver positive client outcomes.
• Identify opportunities to improve processes and efficiencies.

Skills

Reconciliations

Finance operations

Accounts administration

High-volume transactions

Financial systems

Large datasets

Attention to detail

Analytical skills

Problem solving

Time management

Prioritisation

Verbal communication

Written communication

Collaborative

Customer-focused

Tools

Financial software

Job description

Look forward to working with Australia’s leading and most trusted provider of Employee Management Services, making the benefits of salary packaging, novated leasing, and fleet management readily available to employers and their employees.

Working at Smartgroup offers more than a job. It is a dynamic workplace that matches the enthusiasm for the work you do and ambition for an exciting fast-paced career. We have all been hired for a purpose and a reason.

Every day you will be part of a team that helps support fellow Australians - many working in essential services, corporates, government, and not-for-profits - to take home more money in their pay packets.

Do you have what it takes to become a Client Payments and Reconciliation Coordinator?

We're looking for 6-month Max Term Contract a detail-oriented Reconciliations Coordinator to join our Client Finance team. This role plays a critical part in ensuring payments are processed accurately, accounts are reconciled on time, and any discrepancies are investigated and resolved efficiently.

If you enjoy working with data, solving problems, and delivering high-quality outcomes in a fast-paced environment, we'd love to hear from you.

What you'll be doing:

• Complete daily, weekly and monthly account reconciliations
• Investigate and resolve reconciliation discrepancies and outstanding items
• Process payment transactions, including EFT and BPAY payment files
• Generate and distribute client and vendor reports
• Respond to payment and reconciliation enquiries from internal and external stakeholders
• Maintain strong compliance and accuracy across all financial processes
• Work collaboratively with teams across the business to deliver positive client outcomes
• Identify opportunities to improve processes and efficiencies

The role is responsible for executing client reconciliation and payment functions while maintaining accuracy, compliance, and excellent service delivery.

What you'll bring:

• Previous experience in a reconciliations, finance operations, accounts administration or similar role
• Experience managing high-volume transactions and account reconciliations
• Confidence working with financial systems and large datasets
• Strong attention to detail and a commitment to accuracy
• Excellent analytical and problem-solving skills
• Strong organisational and time management capabilities
• Ability to manage competing priorities and work to deadlines
• Excellent verbal and written communication skills
• A collaborative approach and the ability to build strong stakeholder relationships
• A proactive, customer-focused mindset

What’s in it for you?

Smart team members enjoy a range of benefits designed to support flexibility, wellbeing, reward, and growth:

• Smart Leave, an additional week of leave each year
• Free lunch every week
• Up to 20 weeks Paid Parental Leave with superannuation contributions and a Return-to-Work Bonus
• Make a Difference Days – paid days off to volunteer for the community and environment
• Salary packaging and novated leasing benefits (of course!)
• Free flu vaccinations
• Employee Share Plan

Grow with Purpose

At Smart, we’re driven by purpose and performance. We support individual and team growth via varied learning opportunities, open communication, and leaders who work to get the basics right – quality and regular one to ones, clear goals and success metrics, and growth conversations.

Show us you have what it takes

If this sounds like the opportunity for you and you have something to offer, we’d love to hear from you.

Our Talent Acquisition team will be in touch to discuss next steps. If you require any adjustments to the recruitment process or are seeking part-time work, let us know—we’re here to understand.

Our Commitment to Diversity and Inclusion

Everyone belongs and is welcome at Smart. We welcome people from diverse backgrounds to join our team, including Aboriginal and Torres Strait Islander peoples, veterans, people with disability, people who identify as LGBTQ+, all gender identities, and people of any socioeconomic status, age, race, national origin or ethnicity.

Our commitment to Diversity & Inclusion is reflected in the external recognition we’ve received, including being named:

• WGEA Employer of Choice for Gender Equality since 2019
• DCA Inclusive Employer 2025 – 2026
• Silver Employer on the Australian Workplace Equality Index

We’re also members of the Reconciliation Action Plan network, with a RAP at Innovate level.

Please note: all successful candidates will be required to complete background checks including a police clearance prior to confirmation of employment. Candidates must have unlimited Australian work rights to be considered for this role.