Client Marketing Manager

Socially Acceptable; Brisbane; On-site; AUD 90,000 - 130,000; Full time

Job summary

Socially Acceptable, an AI-enabled service marketing startup in Australia, seeks a marketer to own a large portfolio of small-to-medium business clients end-to-end—from strategy through organic social, ads, reporting and client relationships.

You will set direction for each client, optimize budgets, and drive tangible outcomes such as bookings and sales as the business scales in 2027.

Qualifications

• 3+ years hands-on running organic social and/or Meta ads for SMBs.
• Ability to set strategy and explain why it will work.
• Work you are proud of with measurable results.
• Comfortable using AI tools as part of daily work.

Responsibilities

• Set the marketing plan for each client in your portfolio and define what content and ads will achieve goals.
• Review performance and adjust the plan based on data.
• Own the organic presence from planning to posting and review outputs with the design team.
• Build and manage Meta campaigns aligned to client goals and budget; test and reallocate spend as needed.
• Provide monthly reporting in plain language on results and next steps.

Skills

Organic social

Meta ads

Strategy development

Campaign optimization

Client reporting

Tools

AI tools

Job description

Broad scope with real autonomy. Own a portfolio of small businesses end to end: strategy, organic, ads, reporting and the relationship.

An AI-enabled service business. Work at the frontier of how marketing gets done. AI runs through our planning, drafting, analysis and reporting, so your time goes on the thinking and the client, not the admin.

A fast-growing startup, joined early. Founded early 2026, we've grown rapidly this year on our own revenue. 2027 is about scalability, and you'd be one of the early team members who shapes the business and grows with it.

This one's different

• Broad scope with real autonomy. Own a portfolio of small businesses end to end: strategy, organic, ads, reporting and the relationship.

• An AI-enabled service business. Work at the frontier of how marketing gets done. AI runs through our planning, drafting, analysis and reporting, so your time goes on the thinking and the client, not the admin.

• A fast-growing startup, joined early. Founded early 2026, we've grown rapidly this year on our own revenue. 2027 is about scalability, and you'd be one of the early team members who shapes the business and grows with it.

About Socially Acceptable

We're the marketing team for small-to-medium businesses across Australia.

Small businesses have historically been priced out of proper strategy, strong creative, and consistent execution. We're closing that gap, using intelligent systems, so a local business gets the same calibre of marketing that used to belong to the company with the deepest pockets.

We're a startup with serious growth ahead of us, and we're doing it in service of people we genuinely admire. If the idea of helping small business owners win, while building something from the ground up gets you going, keep reading.

About the Role

You'll own a large portfolio of small business clients, end to end: the strategy, the organic social, the ads, the reporting and the relationship with the owner.

This is a role for someone who has already done this and wants more room to run. You'll set the direction for every client, make the calls on where budget and effort go, and see the results land in real businesses: more bookings, more sales, a busier shop.

What You'll Be Doing

Strategy

• Set the marketing plan for each client in your portfolio: what they're trying to achieve, what content and ads will get them there, and how you'll know it's working.

• Review each account's performance and change the plan when the data says to.

Organic social

• Own the organic presence for your portfolio, from content planning through to what gets posted.

• Brief our design studio, review what comes back, and hold the line on quality before anything reaches a client.

• Schedule, publish and monitor content across every account you own.

Meta advertising

• Build and run Meta campaigns matched to each client's goal: bookings, sales, leads or awareness.

• Manage client ad budgets with care. Test creative, watch performance, and move spend to what's working.

• Set up and troubleshoot tracking (Pixel, Conversions API, events) so campaigns are measured properly.

Clients and reporting

• Be the person your clients trust with their marketing. Get content approved on time, respond promptly, and flag problems before the client finds them.

• Report monthly in plain English: what happened, why, and what you're changing.

What We're Looking For

You'll need

• 3+ years hands-on running organic social and or Meta ads for small-to-medium businesses.

• The ability to set strategy, not just execute it. Given a new client and their goal, you can build the plan and explain why it will work.

• Work you're proud of: content that performed, campaigns that paid off, clients who got what they came for.

• Comfortable working with AI tools as part of your day-to-day and a desire to do more.

Where you might stretch

• Directing content on a shoot.

• Working with a dedicated offshore design team through written briefs.

What makes you the right fit

• You're energised after seeing your work translate into results.

• You're driven and over-index on impact. You want to be part of building something.

• You operate with agency and thrive in high-trust environments.

• You're excited to join a startup with high growth potential, and a front-row seat as it scales.

• You admire small business owners. They're who we're here for.