Digital Marketing Manager | E-commerce, Performance & CRM

Express Portables; Gold Coast City; Presencial; AUD 120.000 - 160.000; Jornada completa

Descripción de la vacante

Express Portables is seeking a hands-on Digital Marketing Manager to lead the in-house marketing team on the Gold Coast. You’ll own HubSpot across marketing and sales, drive automation, and optimize campaigns, reporting and CRM workflows.

Expect close collaboration with Directors and cross‑functional teams to ensure campaigns move from idea to execution with measurable ROI. You’ll stay hands-on across Meta/Google ads, analytics, landing pages and AI-enabled workflows, while building a scalable

Formación

• 7+ years’ experience in digital marketing is required.
• Experience leading or managing a marketing team.
• HubSpot or similar CRM experience preferred.
• Marketing automation and analytics capabilities are essential.

Responsabilidades

• Owns ongoing HubSpot implementation across marketing and sales.
• Builds and optimizes workflows and automations.
• Creates automated lead follow‑up sequences.
• Improves marketing to sales handover processes and dashboards.
• Tracks lead sources, response times and conversions; improves pipeline visibility.
• Delivers clear reporting for marketing and sales.
• Maintains CRM data quality and structure and supports the sales team.

Conocimientos

Digital marketing

Team leadership

HubSpot

CRM

Performance marketing

Analytics

Herramientas

HubSpot

GA4

Google Ads

Meta Ads

Descripción del empleo

Digital Marketing Manager | E-commerce, Performance & CRM

Express Portables is an established, fast-growing Australian business operating across portable buildings and affordable housing.

Digital marketing is a major driver of our growth and a significant area of investment across paid Meta and Google advertising, websites, CRM, automation, content and new technology.

We’re looking for an experienced, hands‑on Digital Marketing Manager to lead our in‑house marketing team, take ownership of HubSpot across both marketing and sales and drive the execution, accountability and commercial performance of our digital marketing function.

This is not a hands‑off management role. You’ll set the pace for the team, stay close to the work and make sure projects move from idea through to execution, review and improvement.

You’ll be the beat of the drum for the marketing team. You’ll know what everyone is working on, what is due, what is falling behind, what needs input and what needs to be pushed through to completion.

You’ll also remain hands‑on across Meta and Google paid advertising, HubSpot, marketing automation, reporting, websites, analytics, campaigns and digital marketing execution, while taking responsibility for reviewing our digital ad spend, campaign performance and return on advertising investment.

Our marketing team moves quickly across multiple projects, brands, product launches and campaigns. We’re looking for someone who can bring structure, accountability and momentum while still being comfortable jumping into the work themselves.

This is a full‑time, in‑office position based at our modern Molendinar office on the Gold Coast.

Run the Marketing Team

Your biggest responsibility will be keeping the marketing team moving and making sure everyone knows what they are accountable for.

You’ll oversee a small in house team including a:

• Performance marketer
• Other marketing support as the team continues to grow

You’ll be responsible for:

• Setting weekly and daily priorities
• Knowing where every major marketing project stands
• Assigning clear ownership and deadlines
• Following up on outstanding work
• Keeping projects moving through to completion
• Coordinating work across the team
• Maintaining strong communication and accountability
• Reviewing the quality and outcome of completed work
• Making sure the next action is always clear

We want someone who creates momentum.

Someone who doesn’t allow projects to sit still, deadlines to drift or responsibilities to become unclear.

HubSpot is becoming one of the most important systems in our business.

We’re currently implementing HubSpot across both marketing and sales and this role will take primary ownership of making sure we use it properly.

You’ll work closely with the Directors, marketing team and sales team to continually improve how leads are captured, followed up, reported and converted.

Your responsibilities will include:

• Owning the ongoing implementation and management of HubSpot
• Building and improving workflows and automations
• Creating automated lead follow‑up sequences
• Improving marketing and sales handover processes
• Building dashboards and scoreboards
• Tracking lead sources, response times and conversion
• Improving pipeline visibility
• Creating reporting for both marketing and sales
• Maintaining CRM data quality and structure
• Helping the sales team use HubSpot consistently
• Identifying gaps in follow‑up and customer communication
• Improving the customer journey from first enquiry through to sale

You don’t need to be a HubSpot developer, but you do need to be confident getting into the platform, understanding how it works and taking ownership of making it better.

This role is for someone who enjoys managing a team but still wants to do the work.

You could spend the morning reviewing team priorities and project timelines, then jump into HubSpot to build an automation, review Meta or Google performance, work through a landing page with our Web Developer and finish the day reviewing lead conversion data with the sales team.

You’ll remain actively involved across areas including:

• Marketing automation
• Landing pages and conversion
• GA4 and reporting
• Customer journeys
• AI tools and workflows

Our paid advertising is supported by experienced internal and external resources, but you’ll still need a strong understanding of performance marketing and be capable of reviewing campaigns, challenging results and jumping in when required.

Execution is only half the job.

Once a campaign, promotion or project goes live, we expect this role to review the results and use that information to decide what happens next.

You’ll continually look at:

• Lead quality
• Cost per lead
• Sales conversion

You’ll turn that information into practical changes.

Our approach is simple:

We’re looking for someone who naturally works this way.

Digital Marketing is a major investment for Express and one of the key drivers of our growth.

You’ll work directly with the Directors and have genuine influence over what we do next.

We’re not interested in marketing activity for the sake of activity.

We want to understand:

• What is working?
• What isn’t?
• Where are leads coming from?
• Which campaigns are converting?
• Where are customers dropping out?
• What should we spend more on?
• What should we stop doing?
• What should the team work on next?

You’ll help turn marketing data into clear commercial decisions.

AI is already part of how we work every day.

We use AI across campaign development, research, content, reporting, automation, creative and internal workflows.

You’ll be expected to continually look for ways technology can help the team move faster, produce better work and improve customer experience.

We’re not looking for someone who simply talks about AI.

We want someone who actually uses it.

Who Will Succeed in This Role?

This role will suit someone who is naturally organised, commercially minded who understands the difference between revenue and profit and comfortable taking responsibility.

You’re someone who likes knowing where everything is at.

You enjoy keeping people moving, solving problems and making sure things actually get finished and executed.

You’re comfortable holding people accountability while still working alongside them.

You can move between managing the team and getting into the detail yourself.

You’re also confident working directly with business owners and can explain marketing performance in plain English without hiding behind marketing terminology.

Most importantly, you care about results the Directors want to see.

You’ll Ideally Have

• 7+ years’ experience in digital marketing
• Experience leading or managing a marketing team
• HubSpot or similar CRM experience
• Marketing automation experience
• Strong reporting and analytics capability
• Google Ads and Meta Ads experience
• Understanding of lead generation and sales funnels
• Strong organisational and project management skills
• Confidence working with sales teams
• Strong commercial thinking
• Experience working with meaningful digital advertising budgets
• Confidence using AI as part of your everyday workflow

You don’t need to be the strongest person in the room at every individual marketing discipline.

What matters is that you understand how everything fits together, can lead the people responsible for each area and are capable of getting on the tools yourself when required.

• Work directly with the Directors
• Take ownership of HubSpot across marketing and sales
• Lead an established in‑house marketing team
• Genuine influence over marketing strategy and priorities
• Access to modern AI and marketing technology
• Work across Express Portables and Express Wellness
• Fast‑moving environment where decisions are made quickly
• Opportunity to build systems and processes that scale with the business

We’re not looking for someone who simply talks about AI.