Client Manager- Product Services

Intertek; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid working environment

Ongoing training and professional development

Opportunity to work with industry experts

Job summary

A global certification organization in Sydney is seeking a Client Manager with expertise in Personal Protective Equipment (PPE) to lead certification audits and manage client relationships. The role ensures products meet safety standards and provides technical guidance. Ideal candidates should have a background in Chemistry or Engineering and strong communication skills. This position offers hybrid working and opportunities for professional development.

Qualifications

• Experience in PPE, plastics manufacturing, or compliance.
• Lead Auditor qualification in Quality Management Systems is a plus.
• Flexibility to travel is required.

Responsibilities

• Conduct product certification and surveillance audits.
• Manage a portfolio of clients ensuring compliance.
• Evaluate test reports and ensure product safety.

Skills

Technical qualifications in Chemistry

Strong communication skills

Client relationship management

Education

Qualifications in Chemistry, Materials Science, or related field

Job description

3 days ago Be among the first 25 applicants

Direct message the job poster from Intertek SAI Global

Join Intertek SAI Global Product Services team and help shape safer workplaces worldwide. We’re looking for a Client Manager with technical expertise in Personal Protective Equipment (PPE) to lead certification audits, manage client relationships, and ensure products meet the highest safety standards.

This is a maternity leave cover position, offering a unique opportunity to gain experience in a high-impact, client-facing certification role within a global organisation.

What You’ll Do

• Conduct product certification and surveillance audits across PPE sectors – from safety eyewear to respiratory and hearing protection.
• Manage a portfolio of clients, ensuring top-tier service, compliance, and up-to-date records.
• Evaluate test reports and products against standards, legislation, and regulatory requirements.
• Provide technical guidance to clients, sales teams, and certification authorities.
• Represent SAI Global in industry and regulatory forums.

What You’ll Bring

• Technical qualifications in Chemistry, Materials Science, Mechanical/Industrial Engineering or related field.
• Experience in PPE, plastics manufacturing, product testing, or compliance.
• Lead Auditor qualification in Quality Management Systems (or willingness to obtain).
• Strong communication and client relationship skills.
• A valid driver’s licence and flexibility to travel.

Why Join Us

• Hybrid working – balance your office and home life.
• Be part of a global leader in certification and assurance.
• Ongoing training and professional development.
• Work with industry experts and make a tangible impact on product safety.

Location: This role is open to candidates based in Sydney, Melbourne, or Brisbane.

Apply now and bring your expertise to a role that keeps people safe every day.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Quality Assurance

• Industries

  International Trade and Development

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