Technical Services Manager

University of Sydney; Sydney; On-site; AUD 140,649 - 171,904; Full time

Benefits offered by this job

Up to 36 weeks paid parental leave

Access to health and wellbeing services

Ongoing training and development

Job summary

A prominent educational institution is seeking a Technical Services Manager in Sydney. This role requires extensive experience in managing workshop teams and ensuring compliance with safety standards. The successful candidate will lead initiatives to enhance operational efficiency in technical support services, providing exceptional support for education and research activities. Offering a competitive salary of A$156,277 plus benefits, this is a full-time position with significant leadership responsibilities.

Qualifications

• Extensive experience managing diverse workshops in a complex environment.
• Proven experience managing medium to large teams, ideally in Higher Education.
• Experience in managing and forecasting budgets.

Responsibilities

• Provide leadership and guidance across the TSS Workshop teams.
• Implement service improvements and operational efficiencies in workshops.
• Oversee risk management and ensure compliance with safety regulations.

Skills

Leadership

Team Management

Communication

Safety Regulations

Education

Relevant tertiary qualifications in Engineering

Trade qualification (e.g. machining, fabrication)

Tools

CNC machine tools

Welding tools

Woodworking tools

Job description

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This range is provided by University of Sydney. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

A$156,277.00/yr - A$156,277.00/yr

• 2 x Full-time, continuing positions
• Harness your leadership expertise to support our Technical Support Services
• Base salary $156,277 plus 17% superannuation

About us

This is an exciting opportunity for an experienced Technical Services Manager to partner with researchers and students working on unique projects and novel solutions. You will lead a dynamic and collaborative team across the Technical Support Services (TSS) portfolio. This team is responsible for delivering excellent client-focused support of teaching and research activities across multiple schools and faculties at the University of Sydney. This is a key leadership role, where you will use your technical facility & workshop experience to make meaningful service improvement to the student experience and success of research project, in partnership with Faculty and School colleagues.

About the opportunity

The Technical Services Manager (TSM) is responsible for managing the Technical Support Services (TSS) Workshop teams that support education and research activities across multiple faculties within the University of Sydney. There are several workshop buildings across campus, providing services such as fabrication, welding, machining, circuit development and assembly and bespoke equipment repair. These Workshops will also assist and advise on the design suitability of bespoke equipment and components to allow for cost and time-efficient manufacture, which might include outsourcing.

The TSM will lead the implementation of TSS strategic objectives, including fostering effective teamwork and synergies between the Workshops’ teams, working collaboratively with other TSS Teams across the University to ensure alignment in ways of working, customer service excellence, fostering meaningful relationships and optimising resource utilisation.

Your key responsibilities will be to:

• provide effective leadership, management, delegation, coordination and guidance
• lead the implementation of service improvements, service excellence and operational efficiencies within the TSS Workshops teams
• act as a cohesive link between the work area, other TSS teams, researchers and students, core research facilities, the broader University and external clients
• plan and manage the effective utilisation of resources across the designated technical areas of responsibility
• champion best practice workplace health & safety, compliance, and risk management
• oversee risk management and emergency response.

About you

• relevant tertiary qualifications in Engineering or trade qualification (e.g. machining, fabrication), with extensive experience in managing a diverse range of workshops in a large and complex working environment
• proven experience of managing a medium to large sized team, preferably in a Higher Education/Research Institution
• experience leading a team through organisational change
• ability to communicate effectively with colleagues and stakeholders
• relevant experience in managing and forecasting budgets, approving requisitions and overseeing expenditure
• experienced in subtractive manufacturing technologies: Machining/Fabrication (e.g. conventional/CNC machine tools, welding), woodworking
• acute awareness of safety regulations and operating procedures within a workshop environment, including experience in working with, storing, and disposing of hazardous substances with well-rounded experience in implementing safety procedures relevant to a workshop.

Joining the University of Sydney

When you join the University of Sydney, you become an integral part of a community in which you are fully supported to achieve your career ambitions. You’ll be in a workplace where development is encouraged, and intellectual pursuits foster a sense of purpose and confidence including:

• up to 36 weeks paid parental leave
• access to health and wellbeing services
• ongoing training and development.

To keep our community safe, please be aware of our COVID safety precautions which form our conditions of entry for all staff, students and visitors coming to campus.

Work Rights

You must have unrestricted work rights in Australia for the duration of this employment to apply. Visa sponsorship is not available for this appointment.

Your employment is conditional upon the completion of all roles required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.

EEO statement

At the University of Sydney, our shared values include diversity and inclusion and we strive to be a place where everyone can thrive. We are committed to creating a university community which reflects the wider community that we serve. We deliver on this commitment through our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTIQ. We welcome applications from candidates from all backgrounds.

How to apply

Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page.

For employees of the University or contingent workers, please login into your Workday account and navigate to the Career icon on your Dashboard. Click on USYD Find Jobs and apply.

For a confidential discussion about the role, or if you require reasonable adjustment or any documents in alternate formats, please contact Sade Mintah, Recruitment Operations on [e-mail] or via 86278660

The University reserves the right not to proceed with any appointment.

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this role.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management

• Industries

  Engineering Services and Higher Education

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