Client Manager

Aon plc; Sydney; Hybrid; AUD 90,000 - 120,000; Full time

Job summary

Aon plc in Sydney is seeking a Client Manager, Global & Corporate to deliver outstanding service to major clients. You will manage end-to-end renewals, claims and global program needs while working with a multinational team in a hybrid role.

This role targets strong relationship building with ASX 100 clients, leveraging insurance product knowledge and proactive account growth. You will operate within a supportive ecosystem designed for professional development and client success.

Qualifications

• Extensive experience within the Insurance market managing a client portfolio.
• Strong technical understanding of a broad range of Insurance products and risk solutions.
• Experience in handling large claims.
• Excellent cross selling abilities.
• Understanding of client profitability and value creation.
• Entrepreneurial spirit with flare for business development.
• Exceptional and proactive client relationship management capabilities.
• Proficiency with Microsoft Word, Excel and PowerPoint.
• Strong negotiation and communication skills.
• Resilience and an outcome-focused approach.

Responsibilities

• End-to-end client management across renewals, claims, global programs and daily service needs.
• Collaborate with Aon colleagues to deliver exceptional service to two ASX 100 clients.
• Support by a multinational program expert within a established ecosystem.

Skills

Client portfolio management

Insurance products knowledge

Claims handling

Cross selling

Profitability analytics

Business development

Relationship management

MS Word/Excel/PowerPoint

Negotiation

Resilience and outcome focus

Tools

Microsoft Word

Excel

PowerPoint

Job description

Client Manager, Global & Corporate

A core Client Segment within Aon Risk Solutions, Corporate & Global specializes in the provision of exceptional Insurance and Risk Management Services to a broad portfolio of National and top ASX listed businesses, including major multinational organisations.

The Client Manager is responsible for service delivery for a key portfolio of Global & Corporate clients and is considered a key driver to our long-term growth ambitions in this segment.

This is a hybrid role with the flexibility to work both virtually and from our Aon Sydney offices.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

The role

• Working with Aon colleagues to provide exceptional service and delight two ASX 100 clients, both global leaders in their respective industries.
• End to end client management across renewals, claims, global program and daily service needs.
• You'll be supported by a well-established ecosystem of colleagues with multiple layers of support at strategic and operational levels, including a dedicated multinational program expert.

How this opportunity is different

We're a team of authentic and smart individuals focused on providing exceptional value to our clients and our local communities. Meaningful and genuine relationships are at the heart of our business success and we're proud of our positive impact.

Here at Aon, you're always more than just a job title. We encourage and support you to expand your knowledge and grow alongside some of the best people in the business – in Australia and throughout our connected global networks.

Skills and experience that will lead to success

To be successful in this role you will have proven experience and success servicing a portfolio of clients. Key requirements include:

• Extensive experience within the Insurance market managing a portfolio of client, experience in retail clients and multinational service delivery will be beneficial
• Strong technical understanding of a broad range of Insurance products and risk solutions
• Experience in handling large claims
• Excellent cross selling abilities
• A high level of understanding of client profitability
• A keen entrepreneurial spirit and flare for business development
• Exceptional and pro-active client relationship management capabilities, which includes attracting, retaining and growing clients
• Demonstrated competency in Microsoft Word, Excel and Power Point products
• Strong negotiation and relationship building skills with exceptional communication abilities
• A high degree of resilience and an outcome focused approach.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on [e-mail]

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

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