Client Executive

Aon plc; Townsville City; Hybrid; AUD 85,000 - 110,000; Full time

Benefits offered by this job

Flexible working available!

Excellent growth opportunities

New challenge

Job summary

Aon plc in Townsville is seeking a proactive Client Executive to join our risk management team, handling a mixed book for mid-market clients. This role offers growth in a fast-paced, collaborative environment with opportunities across Australia.

You will support client managers, coordinate renewals and certificates of currency, build strong relationships, and contribute to Go to Market solutions. A bachelor’s degree and insurance fundamentals are preferred; flexible working is supported.

Qualifications

• Experience in similar role or within the insurance industry.
• Strong client relationship management capabilities.
• First-class communication and presentation skills.
• A keen entrepreneurial spirit.
• Eye for detail and quality whilst working under pressure.
• Eagerness to grow a career in insurance.
• Bachelor’s degree and/or relevant working experience.

Responsibilities

• Providing quality and proactive to support to various Client Manager / Team Leads on an existing book of clients
• Work directly with support teams to ensure accurate and timely completing of tasks
• Create fit-for-purpose solutions for clients through the execution of Aon’s Go to Market strategy
• Build strong relationship with clients, internal and external stakeholders
• Handling processing duties including renewals, endorsements, Certificates of Currencies, invoicing as well as response to day to day queries from clients
• Manage a smaller book of own clients
• Actively contribute in monthly branch and sales meetings and be an eager learner for Aon and external training opportunities
• Actively support utilisation of new systems and processes that support our business growth and improvement

Skills

Insurance industry experience

Client relationship management

Communication skills

Entrepreneurial spirit

Attention to detail

Go to market insights

Career growth in insurance

Education

Bachelor’s degree or equivalent experience

Tier 1 Qualification and basic insurance technical skills

Job description

• You will be joining a team with excellent growth opportunities
• Position will suit someone who is driven and seeking a new challenge
• Flexible working available!

The Opportunity:

We are seeking a Client Executive to join our Townsviille team, which specialises in the delivery of best-in-class risk management solutions for mid-market clients. We have an extensive presence across Australia, with representation in each State capital and an extensive regional branch network.

The Client Executive will work on a mixed portfolio of existing clients across a general insurance portfolio. This is the perfect role for someone who is looking to grow their insurance career in a challenging, fast paced and collaborative environment.

What the day will look like:

• Providing quality and proactive to support to various Client Manager / Team Leads on an existing book of clients
• Work directly with support teams to ensure accurate and timely completing of tasks
• Create fit-for-purpose solutions for clients through the execution of Aon’s Go to Market strategy
• Build strong relationship with clients, internal and external stakeholders
• Handling processing duties including renewals, endorsements, Certificates of Currencies, invoicing as well as response to day to day queries from clients
• Manage a smaller book of own clients
• Actively contribute in monthly branch and sales meetings and be an eager learner for Aon and external training opportunities
• Actively support utilisation of new systems and processes that support our business growth and improvement

Skills and experience that will lead to success:

This position will suit a someone with the following experience:

• Experience in similar role or within the insurance industry
• Strong client relationship management capabilities
• First-class communication and presentation skills
• A keen entrepreneurial spirit
• Eye for detail and quality whilst working under pressure
• Eagerness to grow a career in insurance
• Tier 1 Qualification and basic insurance technical skills
• Bachelor’s degree and/or relevant working experience

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on [e-mail]