Client Manager Adelaide

Aon; Adelaide; Hybrid; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Flexible work arrangements

Hybrid work model

Job summary

Aon in Australia is seeking a Senior Client Relationship Manager within Global & Corporate to manage a portfolio of healthcare, aged care, life sciences and higher education clients.

Hybrid role with flexibility to work from Melbourne or Adelaide offices; you will lead stakeholder engagements, design servicing solutions, and drive portfolio profitability while mentoring colleagues.

Qualifications

• 5+ years experience in the insurance industry.
• Technical understanding of insurance products and risk solutions.
• Experience working with claims teams to close out claims.
• Good cross selling abilities and client relationship management.
• Pro-active and strong negotiation and relationship-building skills; able to work across teams.

Responsibilities

• Managing key stakeholder relationships and enhancing the client experience.
• Attracting, retaining and growing clients; designing servicing solutions.
• Contributing to the strategic direction of Global & Corporate business.
• Collaborating with Client Service Support, Broking, Claims and the broader Aon network to deliver outcomes.
• Ensuring client and portfolio profitability is maintained.
• Mentoring and developing colleagues within Aon.

Skills

Insurance industry

Risk solutions

Claims collaboration

Cross-selling

Client relationship management

Negotiation

Team collaboration

Job description

Senior client relationship management role in insurance broking within a leading global professional services firm

Highly successful and collaborative team with proven track record of success

Permanent opportunity with flexible work arrangements

Client Manager, Global & Corporate

Global & Corporate specialises in the provision of exceptional Insurance and Risk Management Services to a broad portfolio of Large Private/Public and top ASX listed businesses (including major multinational organisations).

This Client Manager opportunity is within a highly successful and dynamic Global and Corporate team which specialises in Healthcare, Aged Care, Community Services, Life Sciences and Higher Education within Aon Risk Solutions.

This is a hybrid role with the flexibility to work both virtually and from either Aon’s Melbourne or Adelaide offices.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

• Managing key stakeholder relationships and enhancing the client experience
• Attracting, retaining and growing clients; and designing appropriate servicing solutions
• Contributing to the strategic direction of the Global & Corporate business
• Working with our Client Service Support, Broking, Claims and the wider Aon Global network to deliver optimised outcomes for the client
• Ensuring client and portfolio profitability is maintained
• Mentoring and developing colleagues within Aon

How this opportunity is different

We’re a team of authentic and smart individuals focused on providing exceptional value to our clients and our local communities. Meaningful and genuine relationships are at the heart of our business success and we’re proud of our positive impact.

Here at Aon, you’re always more than just a job title. We encourage and support you to expand your knowledge and grow alongside some of the best people in the business – in Australia and throughout our connected global networks.

Skills and experience that will lead to success

To be successful in this role you will have proven experience and success servicing a portfolio of clients. Key requirements include:

• 5+ Years Experience in the Insurance Industry
• Technical understanding of Insurance products and risk solutions
• Experience in working with our claims team to successfully close out claims
• Good cross selling abilities
• Pro-active and great client relationship management capabilities, which includes attracting, retaining and growing clients
• Adept negotiation and relationship building skills with great communication abilities
• Ability to work collaboratively across teams

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.