Client Manager

Gallagher; Melbourne; On-site; Confidential; Full time

Benefits offered by this job

Tuition assistance

Career development and training

Wellbeing offerings

Employee assistance program

Lifestyle leave (additional weeks)

Job summary

Gallagher Melbourne is seeking an experienced professional to manage and grow a portfolio of corporate clients, advising on a range of Financial Lines products and developing enduring client relationships.

You will work with a diverse client base, from ASX-listed companies to financial institutions, describing insurable risk and designing bespoke insurance solutions in collaboration with underwriting partners.

Qualifications

• 5+ years’ experience in a similar role, ideally with exposure to the insurance industry (Financial Lines).
• Pro‑active approach to all aspects of account management and service delivery.
• Strong communication and negotiation skills.

Responsibilities

• Manage and grow a portfolio of corporate clients, advising on a range of Financial Lines products
• Maintaining and developing business relationships with new and existing clients
• Opportunity to handle the full suite of financial lines products, to a diverse client base from ASX listed to financial institutions clientele
• Describing insurable risk, designing bespoke insurance solutions and negotiating the best deal in the global insurance market
• Developing and maintaining meaningful working relationships with our underwriting partners
• Managing and maintenance of budget, business plan and debtors
• Active mentoring of team members
• Building a long-term pipeline to support New Business growth
• Promoting the Gallagher brand within the local business community

Skills

Account management

Negotiation

Communication

Education

Tier 1 Insurance Broking qualification

Job description

Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client‑centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.

How You'll Make An Impact

Gallagher i is a global leader in Insurance broking, risk management and consulting, with over 53,000 employees worldwide in over 130 countries. We have a global reach with a local presence and pride ourselves on being a socially responsible and an ethical organisation expressed through our Shared Values, The Gallagher Way. We are proud to have been awarded one of Insurance Business Australia Top Insurance Employers and Forbes Best Employer for Women.

About The Role

• Manage and grow a portfolio of corporate clients, advising on a range of Financial Lines products
• Maintaining and developing business relationships with new and existing clients
• Opportunity to handle the full suite of financial lines products, to a diverse client base from ASX listed to financial institutions clientele
• Describing insurable risk, designing bespoke insurance solutions and negotiating the best deal in the global insurance market
• Developing and maintaining meaningful working relationships with our underwriting partners
• Managing and maintenance of budget, business plan and debtors
• Active mentoring of team members
• Building a long-term pipeline to support New Business growth
• Promoting the Gallagher brand within the local business community

About You

• 5+ years’ experience in a similar role, ideally with exposure to the insurance industry (particularly Financial Lines).
• Strong account management experience gained within corporate broking
• Tier 1 Insurance Broking qualification
• Pro‑active approach to all aspects of account management and service delivery
• Highly developed communication and negotiation skills
• Driven and professional disposition with a willingness to contribute to a team environment

Gallagher Benefits – we offer great benefits and career development opportunities

• including tuition assistance
• career development and training to build a personalised career pathway
• wellbeing offerings
• employee assistance program
• additional weeks’ Lifestyle leave
• Gallagher Rewards for discounts at 350+ major retailers
• Employee Stock Purchase Plan to invest in the company's growth potential
• paid Volunteering days
• salary sacrificed superannuation options

Any offer of employment and subsequent continuing employment is dependent upon the satisfactory completion of background checks by Gallagher or by an external third party provider.

Gallagher is an Equal Employment Opportunity (EEO) employer committed to the principles of workplace diversity and inclusion. We welcome all people regardless of ethnicity, faith, sexual orientation, gender identity and lifestyle choices. We are committed to providing a working environment that embraces and values diversity, equity and inclusion.

Compensation And Benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace.

If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)