Client-Focused Receptionist | Flexible Hours & Growth

FTA Accountants; Maroochydore; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

Professional development

Collaborative team

Flexible working arrangements

Growth opportunities

Training and support

Job summary

FTA Accountants in Maroochydore is seeking a professional Receptionist to be the first contact for clients and visitors, ensuring a positive first impression and smooth operation of the practice.

The role can be full-time or part-time and based in our Maroochydore office. You will support the administrative team and contribute to client satisfaction through excellent service and efficient office management.

Qualifications

• Proven experience as Receptionist or front-of-house / administrative role.
• Excellent communication and interpersonal skills with professionalism under pressure.
• Strong organisational abilities and attention to detail.
• Proficiency in Microsoft Office and experience with office management systems or scheduling software.
• Professional telephone manner and ability to handle multiple calls efficiently.
• Ability to work independently and as part of a team with a flexible approach.
• High level of discretion and ability to maintain confidentiality.
• Reliable, punctual and committed to customer service.
• Experience in accounting or professional services environment desirable but not essential.

Responsibilities

• Greeting and welcoming clients, visitors and delivery personnel with professionalism.
• Managing the reception desk, answering and directing phone calls promptly and courteously.
• Scheduling and confirming client appointments using office management systems.
• Processing mail, parcels and general office correspondence.
• Maintaining accurate records and databases related to client enquiries and appointments.
• Providing administrative support to accounting staff as required.
• Handling general office duties including filing, photocopying and data entry.
• Assisting with client onboarding processes and documentation.
• Maintaining a clean, professional and organised reception area.
• Supporting the team with administrative projects and tasks as needed.

Skills

Receptionist experience

Communication skills

Organisational skills

Microsoft Office

Appointment scheduling software

Office management systems

Phone handling

Teamwork

Discretion/confidentiality

Tools

Microsoft Office

Appointment scheduling software

Job description

FTA Accountants in Maroochydore is seeking a professional Receptionist to be the first contact for clients and visitors, ensuring a positive first impression and smooth operation of the practice.

The role can be full-time or part-time and based in our Maroochydore office. You will support the administrative team and contribute to client satisfaction through excellent service and efficient office management.