Personal Banking Advisor — Build Relationships & Grow

Westpac; Sydney; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Comprehensive training

Employee mortgage rates

Learning & development

Volunteer opportunities

Job summary

Westpac Baulkham Hills is seeking a Personal Banking Advisor to help customers with banking needs, open accounts, manage finances, and provide tailored advice on Westpac products and services.

This full-time role (38 hours/week, Mon-Fri 8:30–4:35) emphasizes customer relationships and service excellence. Comprehensive training will support your growth within the bank and career progression. Candidates who can speak Chinese/Mandarin will be prioritised.

Qualifications

• KPI-driven performance, delivering strong customer service.
• Ability to manage time and multi-task in a fast-paced environment.
• Willingness to learn and grow professionally.
• Mandarin speakers prioritized for the role.

Responsibilities

• Assist customers with banking needs and tailor advice on Westpac products.
• Open accounts, manage finances and support sales goals.
• Build strong relationships and provide a positive banking experience.
• Deliver excellent service in a customer-focused environment.

Skills

KPI targets

Customer service

Communication

Time management

Willing to learn

Mandarin speakers prioritized

Job description

Westpac Baulkham Hills is seeking a Personal Banking Advisor to help customers with banking needs, open accounts, manage finances, and provide tailored advice on Westpac products and services.

This full-time role (38 hours/week, Mon-Fri 8:30–4:35) emphasizes customer relationships and service excellence. Comprehensive training will support your growth within the bank and career progression. Candidates who can speak Chinese/Mandarin will be prioritised.