Client-Focused AV Event Manager

Apex Event Recruitment; Brisbane; On-site; AUD 90,000 - 110,000; Full time

Job summary

Apex Event Recruitment is seeking an experienced Technical Event Manager to join our Brisbane-based venue events team. You will handle client enquiries, plan and deliver events across partner venues, and develop practical AV solutions that meet briefs and budgets.

The role emphasizes client service and collaboration with Sales, venue teams and in-house production crews to ensure flawless event delivery and strong client satisfaction.

Qualifications

• Experience in events, AV production, venue operations or similar client-facing environment.
• Strong client relationships and customer service skills.
• Confidence communicating with event organisers and venue stakeholders.
• Practical understanding of audio visual and live event production.
• Knowledge across audio, video, lighting and staging is advantageous.
• Ability to interpret client briefs and develop suitable production solutions.
• Experience preparing event quotations.
• Good commercial awareness and understanding of event budgets.
• Strong organisational and time management skills.

Responsibilities

• Act as a primary point of contact for clients holding events within allocated venues.
• Respond promptly and professionally to event and AV enquiries.
• Build relationships with clients, event organisers and venue teams.
• Understand client objectives and translate them into technical solutions.
• Maintain regular communication with clients throughout the planning process.
• Prepare quotations for AV equipment, technical labour and production services.
• Develop event solutions that meet client requirements and budgets.
• Update quotations as event requirements change.
• Ensure information is entered correctly into CRM and quoting systems.
• Participate in client meetings, venue inspections and pre-event planning sessions.

Skills

Client relationship management

Communication

Event planning

Technical production knowledge

AV systems understanding

Budgeting & quotations

CRM systems

Stakeholder management

Tools

CRM software

Quoting systems

Job description

Apex Event Recruitment is seeking an experienced Technical Event Manager to join our Brisbane-based venue events team. You will handle client enquiries, plan and deliver events across partner venues, and develop practical AV solutions that meet briefs and budgets.

The role emphasizes client service and collaboration with Sales, venue teams and in-house production crews to ensure flawless event delivery and strong client satisfaction.