Technical Event Manager

Apex Event Recruitment; Brisbane; On-site; AUD 90,000 - 110,000; Full time

Job summary

Apex Event Recruitment is seeking an experienced Technical Event Manager to join our Brisbane-based venue events team. You will handle client enquiries, plan and deliver events across partner venues, and develop practical AV solutions that meet briefs and budgets.

The role emphasizes client service and collaboration with Sales, venue teams and in-house production crews to ensure flawless event delivery and strong client satisfaction.

Qualifications

• Experience in events, AV production, venue operations or similar client-facing environment.
• Strong client relationships and customer service skills.
• Confidence communicating with event organisers and venue stakeholders.
• Practical understanding of audio visual and live event production.
• Knowledge across audio, video, lighting and staging is advantageous.
• Ability to interpret client briefs and develop suitable production solutions.
• Experience preparing event quotations.
• Good commercial awareness and understanding of event budgets.
• Strong organisational and time management skills.

Responsibilities

• Act as a primary point of contact for clients holding events within allocated venues.
• Respond promptly and professionally to event and AV enquiries.
• Build relationships with clients, event organisers and venue teams.
• Understand client objectives and translate them into technical solutions.
• Maintain regular communication with clients throughout the planning process.
• Prepare quotations for AV equipment, technical labour and production services.
• Develop event solutions that meet client requirements and budgets.
• Update quotations as event requirements change.
• Ensure information is entered correctly into CRM and quoting systems.
• Participate in client meetings, venue inspections and pre-event planning sessions.

Skills

Client relationship management

Communication

Event planning

Technical production knowledge

AV systems understanding

Budgeting & quotations

CRM systems

Stakeholder management

Tools

CRM software

Quoting systems

Job description

The Company:

A well established event production and audio visual supplier based in Brisbane is looking for an experienced Technical Event Manager to join their venue events team. Working across corporate events, conferences and live events within venue partner properties, the business provides technical production solutions across audio, vision, lighting, staging and broader event production. This is a great opportunity for someone who enjoys combining client service, event planning and technical production knowledge in a highly client facing role.

Position Terms:

• Full Time Permanent Role
• Brisbane based position
• Salary: $90,000 to $110,000 plus super
• Venue based and client facing role
• Some onsite event work required

The Role:

The Technical Event Manager will be responsible for managing client enquiries and supporting the planning and delivery of events across venue partner properties. This role will act as a key point of contact for clients throughout the event planning process, helping them develop their event requirements, preparing quotations and recommending appropriate audio visual and production solutions. You will work closely with the Sales Manager, venue teams and internal technical and production teams to ensure every event is properly scoped, planned and handed over for successful delivery. While technical knowledge is important, this role has a strong focus on client relationships, customer service and creating practical event solutions that meet both the brief and budget.

Key responsibilities will include:

• Act as a primary point of contact for clients holding events within allocated venues.
• Respond promptly and professionally to event and AV enquiries.
• Build strong relationships with clients, event organisers and venue teams.
• Understand client event objectives and translate them into suitable technical solutions.
• Maintain regular communication with clients throughout the planning process.
• Follow up quotations, event information and outstanding client requirements.
• Deliver a high standard of client service before, during and following events.
• Prepare quotations for AV equipment, technical labour and production services.
• Develop event solutions that meet client requirements and budgets.
• Recommend appropriate audio, video, lighting, staging and presentation solutions.
• Work with senior team members on larger or more technically complex proposals.
• Update quotations as event requirements change.
• Identify additional client requirements and ensure variations are documented and quoted.
• Develop a strong understanding of project costs and commercial considerations.
• Gather and document event schedules, room layouts and technical requirements.
• Prepare event floor plans, room layouts and basic equipment plans.
• Participate in client meetings, venue inspections and pre event planning sessions.
• Ensure event information is accurate and complete before handover to production teams.
• Communicate changes to event requirements across internal and venue teams.
• Identify potential technical, scheduling, access or venue issues early.
• Work closely with technical and production teams to support successful event delivery.
• Provide clear project handovers to operational and technical teams.
• Attend events where required to support clients and event delivery.
• Help resolve client issues quickly and professionally.
• Maintain accurate client, quotation and event records.
• Ensure information is entered correctly into CRM, quoting and production systems.

The Candidate:

The successful candidate will have experience within events, AV production, venue operations, hospitality, technical production or a similar client facing environment. You will be confident dealing directly with clients and venues and have a genuine interest in technical event production. This role would suit someone who understands the events environment and enjoys helping clients develop practical solutions while continuing to build their technical and commercial knowledge.

The successful candidate will also have:

• Previous experience within events, AV production, venue operations or technical production.
• Strong client relationship and customer service skills.
• Confidence communicating with event organisers and venue stakeholders.
• A practical understanding or strong interest in audio visual and live event production.
• Knowledge across audio, video, lighting and staging would be highly regarded.
• The ability to understand client briefs and develop suitable production solutions.
• Experience preparing event quotations.
• Good commercial awareness and understanding of event budgets.
• Strong organisational and time management skills.
• The ability to manage multiple enquiries and events simultaneously.
• Strong attention to detail and accuracy.
• The ability to prepare or interpret basic event floor plans and room layouts.
• Strong communication and interpersonal skills.
• Confidence working with technical and non technical stakeholders.
• A proactive and responsive approach.
• Strong problem solving skills.
• The ability to recognise when additional technical input is required.
• Confidence using business software and the ability to learn AV quoting and event management systems.
• Previous experience working within hotels, conference venues or event spaces would be advantageous.
• A genuine passion for events and technical production.

Please note that this role will be subject to background checks and you must have the right to live and work in this location to apply for this job.