Client Experience & Workflow Coordinator

Staffing Group; City of Melbourne; Híbrido; AUD 70 000 - 90 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Top market salary

Performance bonuses

Hybrid options

On-site parking

Modern offices in Scoresby

Fully stocked kitchen

Resumo da oferta

Staffing Group is seeking an experienced admin professional to own client relationships and streamline workflows in Melbourne’s south‑east. You will support Directors and Advisors, becoming the trusted contact for clients building and scaling their businesses.

In this hybrid role, you’ll help drive client experience, manage onboarding, and coordinate across service lines, with modern offices and a culture that celebrates wins together.

Qualificações

• At least 2 years experience in professional services (accounting, financial planning or legal).
• Strong organisational and coordination skills and attention to detail.
• Excellent communication and client service focus is essential.
• Confident using Microsoft Office, CRMs and practice management systems.

Responsabilidades

• Manage client onboarding, service requests and correspondence
• Coordinate workflows across tax, business services and advisory projects
• Prepare proposals, scope of work, and client reports
• Liaise with clients and external stakeholders to keep projects moving
• Track deadlines, compliance requirements and deliverables
• Support Directors and Advisors with administration and organisation
• Drive adoption and refinement of the firms Refreshed Workflow system

Conhecimentos

Client relationships

Organisational skills

Communication

MS Office

CRM systems

Proactive mindset

Growth mindset

Ferramentas

Microsoft Office

CRM systems

Practice management

Descrição da oferta de emprego

Staffing Group is seeking an experienced admin professional to own client relationships and streamline workflows in Melbourne’s south‑east. You will support Directors and Advisors, becoming the trusted contact for clients building and scaling their businesses.

In this hybrid role, you’ll help drive client experience, manage onboarding, and coordinate across service lines, with modern offices and a culture that celebrates wins together.