Client Executive — Builders Warranty & Relationships

Aon plc; Shire of Hindmarsh; On-site; AUD 70,000 - 90,000; Full time

Job summary

HIA Insurance Services is seeking a Client Executive to join our Builders Warranty team, supporting builders across South Australia and Western Australia. This role focuses on guiding clients through warranty applications and reviews while delivering practical support and building lasting relationships.

We welcome applicants from insurance, banking, finance, customer service, administration or construction backgrounds, offering training and a strong client-focused environment.

Qualifications

• Strong communication and relationship-building skills.
• Sound judgement and a practical approach to problem solving.
• Customer-focused, with a genuine interest in building relationships.

Responsibilities

• Manage relationships with residential builders across South Australia and Western Australia.
• Guide clients through warranty insurance applications, annual reviews and facility increase requests.
• Review business and financial information to support insurer assessments.
• Collaborate with insurer partners on applications, referrals and underwriting requirements.
• Provide timely, professional and practical support to clients.
• Build and maintain accurate client records.
• Work with colleagues to deliver outstanding client outcomes.
• Identify opportunities to connect clients with broader insurance solutions when appropriate.

Job description

HIA Insurance Services is seeking a Client Executive to join our Builders Warranty team, supporting builders across South Australia and Western Australia. This role focuses on guiding clients through warranty applications and reviews while delivering practical support and building lasting relationships.

We welcome applicants from insurance, banking, finance, customer service, administration or construction backgrounds, offering training and a strong client-focused environment.