Client Contract Administrator Liaison

Hunter Homes; Tamworth Regional Council; On-site; AUD 65,000 - 90,000; Full time

Job summary

Hunter Homes in Tamworth is seeking a Contracts Administrator Liaison to join our growing team. This role guides clients through tender and contracting stages with confidence, professionalism, and attention to detail, ensuring their ideas come to life and projects begin on a strong foundation.

You will coordinate between clients and internal teams, manage documentation, and support a seamless client journey from tender to contract, contributing to ongoing process improvements and high-quality

Qualifications

• Previous experience as a Contracts Administrator Liaison or similar client-facing role within the residential building or construction industry.
• A strong understanding of residential building processes, compliance requirements, and relevant legislation.
• Experience working closely with multiple internal departments and coordinating outcomes across teams.
• Exposure to guiding processes, supporting team members, or contributing to improvements in systems and workflows will be highly regarded.

Responsibilities

• Develop and maintain strong, trusted relationships with clients by delivering clear, proactive, and professional communication during their Tender and Contract stages of their journey.
• Prepare, review, and coordinate the issuing and signing of documentation ensuring that this is accurate, compliant, and completed to a high standard.
• Have an understanding of essential reports, including soil tests, contour surveys, Section 10.7 certificates, flood assessments, bushfire reports, and other required documentation.
• Act as a central point of coordination between departments, ensuring information flows effectively, timelines are maintained, and client expectations are consistently met.
• Provide input into the ongoing improvement of internal systems, workflows, and client processes.
• Act as a knowledgeable resource within the team, sharing experience and supporting colleagues where needed to ensure consistent delivery of high-quality outcomes.

Job description

Hunter Homes is seeking a highly capable and motivated Contracts Administrator Liaison to join our dynamic and growing team. This is an exciting opportunity to play a key role in shaping the client experience while supporting the continued success of one of the region’s most respected residential builders.

In this role, you will be central to the client journey, guiding clients through critical stages of the tender and contracting process with confidence, professionalism, and attention to detail. Taking time to meet with the clients and present them with how their ideas will come to life. You will work closely with both clients and internal teams to ensure jobs are managed seamlessly, expectations are clearly communicated, and every project begins with a strong foundation.

Key Responsibilities

Client Relationship Coordination

Develop and maintain strong, trusted relationships with clients by delivering clear, proactive, and professional communication during their Tender and Contract stages of their journey. You will act as a key point of contact, providing guidance and reassurance while helping clients confidently navigate the Tender and Contract stage.

Documentation & Administration

Prepare, review, and coordinate the issuing and signing of documentation ensuring that this is accurate, compliant, and completed to a high standard.

Report & Compliance

Have an understanding of essential reports, including soil tests, contour surveys, Section 10.7 certificates, flood assessments, bushfire reports, and other required documentation.

Cross-Team Collaboration

Act as a central point of coordination between departments, ensuring information flows effectively, timelines are maintained, and client expectations are consistently met.

Operational Insight & Process Enhancement

Provide input into the ongoing improvement of internal systems, workflows, and client processes. Your experience will help identify opportunities to strengthen efficiencies, support team capability, and enhance the overall client journey.

Team Support & Knowledge Sharing

Act as a knowledgeable resource within the team, sharing experience and supporting colleagues where needed to ensure consistent delivery of high-quality outcomes.

About You

We are seeking a confident and experienced professional who enjoys taking ownership of their work, building strong relationships, and contributing positively to team success.

Experience & Knowledge

Previous experience as a Contracts Administrator Liaison or similar client-facing role within the residential building or construction industry.

A strong understanding of residential building processes, compliance requirements, and relevant legislation.

Experience working closely with multiple internal departments and coordinating outcomes across teams.

Exposure to guiding processes, supporting team members, or contributing to improvements in systems and workflows will be highly regarded.

Location & Training

The position will be based in Tamworth, with initial training provided at our Heatherbrae Head Office for approximately 4–6 weeks to ensure you are fully supported and familiar with our systems, processes and company operations.

This is an excellent opportunity for a motivated professional who enjoys taking ownership, building strong client relationships, and contributing to a high-performing team environment.