Client Advisor - Sydney CBD

Frontline Recruitment Group; Sydney; On-site; AUD 54,000 - 66,000; Full time

Benefits offered by this job

Competitive salary

Commission structure

Full-time permanent

Job summary

Frontline Recruitment Group is recruiting for a Full-Time Luxury Client Advisor in a premier luxury menswear boutique in Sydney, Westfield. You will deliver personalised styling, build lasting client relationships, and guide customers with expert product knowledge in a premium outlet environment.

Fluency in Mandarin and/or Cantonese is highly valued, with a focus on achieving sales targets while maintaining impeccable boutique standards and clienteling across a discerning clientele.

Qualifications

• Fluent in Mandarin and/or Cantonese.
• Experience in premium, fashion or luxury retail is desirable.
• Strong clienteling and relationship-building skills.

Responsibilities

• Deliver an exceptional luxury client experience from greeting through to after-sales service.
• Build and maintain long-term client relationships through personalised service.
• Provide personalised styling advice and expert product knowledge.
• Achieve individual sales targets and boutique KPIs.
• Support a diverse client base and maintain boutique presentation.
• Assist with stock management and day-to-day boutique operations.
• Collaborate with a high-performing luxury retail team.

Skills

Mandarin language

Cantonese language

Luxury retail experience

Clienteling

Sales-driven mindset

Visual merchandising

Job description

Are you passionate about luxury menswear and delivering an exceptional client experience built on craftsmanship, heritage, and personalised service?

An internationally renowned luxury fashion house is seeking a Full-Time Luxury Client Advisor to join its Sydney Westfield Boutique. This is an exciting opportunity to represent one of the world's most respected names in luxury menswear, working with discerning clientele while delivering elevated service in a more accessible outlet environment.

If you have a genuine passion for premium fashion, take pride in creating meaningful client connections, and are fluent in Mandarin and/or Cantonese, this could be the perfect opportunity to take your career into the luxury retail space.

The Opportunity

As a Luxury Client Advisor, you'll play an integral role in delivering an elevated in-store experience, providing personalised styling advice and building lasting relationships with clients. You'll become a trusted advisor to your customers, understanding their needs and delivering service that goes beyond the transaction.

This is a fantastic opportunity for an experienced luxury or premium retailer, particularly someone with menswear experience, or a strong retail professional looking to make their first move into luxury. With the outlet environment offering a more accessible entry point into the luxury sector, you'll have the opportunity to develop your product knowledge, clienteling skills and career within a globally recognised brand.

Roster: Full-time rotating roster, including weekends.

What You'll Be Responsible For

• Delivering an exceptional luxury client experience from greeting through to after-sales service.
• Building and maintaining long-term client relationships through personalised service and clienteling.
• Providing personalised styling advice and expert product knowledge.
• Achieving individual sales targets and boutique KPIs.
• Supporting a diverse client base.
• Maintaining impeccable boutique presentation and visual merchandising standards.
• Assisting with stock management and day-to-day boutique operations.
• Working collaboratively within a high-performing luxury retail team.

What They're Looking For

• Previous experience within premium, fashion or luxury retail is highly desirable.
• Menswear experience would be advantageous, although not essential.
• A genuine passion for luxury fashion and exceptional client service.
• A polished and professional presentation with strong attention to detail.
• Confident communication and relationship-building skills.
• A sales-driven mindset with the ability to achieve individual targets.
• A genuine desire to build a career within the luxury retail industry.

Salary & Benefits

• $60,000 + super.
• Attractive commission structure.
• Full-time permanent opportunity.
• Join an internationally recognised luxury menswear house.
• Gain valuable experience within the luxury retail sector.
• Ongoing training and professional development.
• Genuine career progression opportunities within a global luxury business.
• Work within a premium outlet environment alongside a passionate and experienced team.

If you're ready to take your retail career into the world of luxury and thrive in an environment where elevated service, craftsmanship and client relationships come first, we'd love to hear from you.