Client Advisor - David Jones QueensPlaza

Longchamp; Brisbane; On-site; AUD 34,000 - 39,000; Part time

Job summary

Longchamp is expanding its QueensPlaza Concession in David Jones and seeks a Part Time Client Advisor. You will work Friday, Saturday, and Monday (23 hours per week), delivering premium customer service and driving sales while collaborating with the boutique team and Retail Operations Partner.

You bring 1–2 years retail experience, strong communication and brand-savvy fashion sense. Australian work rights are required to be eligible for this role.

Qualifications

• Minimum 1-2 years of retail experience.
• Australian work rights to be eligible.
• CRM and POS systems experience.
• Strong customer service and communication skills.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Support the Concession in achieving sales targets.
• Engage in training, stock counts, clientelling and operational activities.
• Deliver superior customer service and collaborate with boutique and brand teams.

Skills

Customer service

Communication

Retail experience

Problem solving

Tools

CRM

POS Systems

Job description

We are seeking a Part Time Client Advisor to join our newly opening QueensPlaza Concession, David Jones. Roster: Friday, Saturday, Monday (23 hours p.w.)

Working collaboratively with the Retail Operations Partner you will be an active contributor to the dynamic sales team by delivering superior customer service and sales, in addition to working proactively and collaboratively with the boutique and brand.

About Longchamp:

Longchamp Paris, founded in 1948, a highly successful family-owned luxury fashion brand that has over 290 exclusive stores and 4500 employees worldwide. French Flair, family vision, humour, quality, femininity, chic modernity and creative are the key brand values.

Longchamp is proud to be B Corp certified, demonstrating our commitment to responsible business, positive social impact and continuous improvement in the areas of community, environment and ethics.

The Opportunity:

Support the Concession in the achievement of Sales targets, engaging in Training, stock counts, clientelling and operational activities.

The Longchamp Teams are passionate about the brand and are motivated to provide the highest levels of customer satisfaction and business excellence.

About You:

You are an experienced retailer, enthusiastic, reliable, and passionate about fashion and retail. Additionally, you have:

Luxury retail experience is preferred for candidates applying to join the Longchamp family.

Minimum 1-2 years of retail experience is required for this position.

Candidates must have Australian work rights to be eligible for this role.

Ability to engage with customers ensuring quality customer service and experience

The ability to multi-task to support the Retail Operations Partner in the delivery of the store presentation, achievement of sales targets, and product knowledge

An ability to demonstrate your success in meeting performance objectives (KPIs)

The ability to work independently, using your initiative to problem solve

Experience with using CRM and POS Systems

Strong communication skills face to face, over email and telephone

All the attributes of a proactive, motivated, highly organised and results-driven individual.