Client Advisor - David Jones

Longchamp; Brisbane; On-site; AUD 42,000 - 54,000; Full time

Job summary

Longchamp is opening a QueensPlaza Concession inside David Jones and seeks 2 Full-Time Client Advisors to bring exceptional service and fashion expertise. You'll join a dynamic sales team, collaborate with the Retail Operations Partner, and help deliver the store's sales targets.

Candidates should have at least 2 years in retail, be able to work 38 hours per week, and have Australian work rights. CRM and POS experience, strong communication, and proactive problem solving are essential.

Qualifications

• Minimum 2 years of retail experience.
• Australian work rights required.
• Able to work 38 hours per week.
• Experience with CRM and POS systems.

Responsibilities

• Support store in achieving sales targets.
• Engage in training, stock counts, clientelling, and operational activities.
• Deliver superior customer service and sales.
• Collaborate with boutique and brand teams.

Skills

Retail experience

Customer service

CRM systems

POS systems

Communication skills

Multitasking

Problem solving

Job description

We are seeking 2 Full-Time Client Advisors to join our newly opening QueensPlaza Concession, David Jones. Roster: Sunday - Thursday or Tuesday - Saturday.

Working collaboratively with the Retail Operations Partner you will be an active contributor to the dynamic sales team by delivering superior customer service and sales, in addition to working proactively and collaboratively with the boutique and brand.

About Longchamp:
Longchamp Paris, founded in 1948, a highly successful family-owned luxury fashion brand that has over 290 exclusive stores worldwide. French Flair, family vision, humour, quality, femininity, chic modernity and creative are the key brand values.

The Opportunity:
Support the Store in the achievement of Sales targets, engaging in Training, stock counts, clientelling and operational activities.

The Longchamp Teams are passionate about the brand and are motivated to provide the highest levels of customer satisfaction and business excellence.

About You:
You are an experienced retailer, enthusiastic, reliable, and passionate about fashion and retail. Additionally, you have:

Minimum 2 years of retail experience is required for this position.

Candidates must have Australian work rights and able to work 38h per week to be eligible for this role.

Ability to engage with customers ensuring quality customer service and experience

The ability to multi-task to support the Retail Operations Partner in the delivery of the store presentation, achievement of sales targets, and product knowledge

An ability to demonstrate your success in meeting performance objectives (KPIs)

The ability to work independently, using your initiative to problem solve

Experience with using CRM and POS Systems

Strong communication skills face to face, over email and telephone

All the attributes of a proactive, motivated, highly organised and results-driven individual.