Client Advisor | Casual | Collins St

Tiffany & Co.; Melbourne; On-site; AUD 34,000 - 44,000; Full time

Benefits offered by this job

Salary plus commission

Employee discounts

Milestone gifts

Career opportunities

Training programs

Mentoring from management

Job summary

Tiffany & Co. Collins St store in Melbourne is seeking a Client Advisor on a casual basis to deliver the Tiffany Experience with personalized service and elegance. You will engage with clients, build relationships and maintain efficiency in a high-end environment.

The role invites Mandarin-speaking candidates and requires 2-3 years in sales or customer service, with willingness to work non-traditional hours. Enjoy generous incentives, training and a dynamic team culture within the LVMH group.

Qualifications

• 2-3 years of experience in sales or customer service.
• Ability to build meaningful client relationships with a diverse population.
• Flexible to work non-traditional hours, including weekdays, weekends and holidays.
• Mandarin-speaking candidates are encouraged to apply.

Responsibilities

• Proactively communicate with clients to deliver tailored Tiffany Experience.
• Provide a luxurious, efficient service in a fast-paced environment.
• Contribute to increased performance and client development during selling ceremonies.
• Drive sales and ensure sales targets are exceeded.

Skills

Customer service

Sales

Communication

Mandarin

Flexibility

Job description

Since 1837, Tiffany & Co. has always been a company of great innovators who are constantly pushing the boundaries of what’s possible with design and influencing style.

As our organization continues to grow within the LVMH group, we now have an exciting opportunity for an experienced individual to join our Collins St storeas a Client Advisor on a casual basis.

Your role in the Tiffany Legacy

For many of our customers, a visit to Tiffany is something to be treasured. Whether they are pampering themselves with an indulgent treat or shopping for a memorable gift. They bring us their greatest dreams of style, glamour and love and it is our obligation to honor those dreams with grace and artful understanding.

In your role you will:

• Proactively communicate with our clients, ensuring the Tiffany Experience uniquely tailored and personalized customer service
• Deliver an uncompromising luxurious experience, maintaining efficiency in a fast paced environment
• Contribute to increase performance and elevate client development and selling ceremony

Drive sales and ensure that sales target are exceeded

Perfect Fit?

• Be a Blue Box Enthusiast with passion for customer service and sales
• 2-3 years of experience in a sales or customer service role andworking towardtargets and KPIs
• Ability to build meaningful client relationships with a diverse population
• Ability to be innovative and think outside of the box
• You must be flexible to work non-traditional trading hours including weekdays and weekends, late night trade and all holidays
• Mandarin-speaking candidates are encouraged to apply

Mandarin-speaking candidates are encouraged to apply

Why Tiffany?

• Generous salary, commission, incentives employee discounts and milestone gifts
• High performing, caring, fun and dynamic team
• Culture focused on wellbeing, innovation and growth
• Endless career opportunities with the largest luxury group - LVMH!
• Never-ending training and individual up-skillingopportunities

Great mentoring from highly experienced management team

This is just the beginning.

Your role in the Tiffany Legacy

For many of our customers, a visit to Tiffany is something to be treasured. Whether they are pampering themselves with an indulgent treat or shopping for a memorable gift. They bring us their greatest dreams of style, glamour and love and it is our obligation to honor those dreams with grace and artful understanding.

In your role you will:

• Proactively communicate with our clients, ensuring the Tiffany Experience uniquely tailored and personalized customer service
• Deliver an uncompromising luxurious experience, maintaining efficiency in a fast paced environment
• Contribute to increase performance and elevate client development and selling ceremony
• Drive sales and ensure that sales target are exceeded

Perfect Fit?

• Be a Blue Box Enthusiast with passion for customer service and sales
• 2-3 years of experience in a sales or customer service role andworking towardtargets and KPIs
• Ability to build meaningful client relationships with a diverse population
• Ability to be innovative and think outside of the box
• You must be flexible to work non-traditional trading hours including weekdays and weekends, late night trade and all holidays
• Mandarin-speaking candidates are encouraged to apply

Why Tiffany?

• Generous salary, commission, incentives employee discounts and milestone gifts
• High performing, caring, fun and dynamic team
• Culture focused on wellbeing, innovation and growth
• Endless career opportunities with the largest luxury group - LVMH!
• Never-ending training and individual up-skillingopportunities
• Great mentoring from highly experienced management team