Client Advisor | Full-time | Chatswood

Tiffany & Co.; Sydney; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Generous salary

Commission

Incentives

Employee discounts

Milestone gifts

Job summary

Tiffany & Co. Chatswood is seeking a Client Advisor on a full-time basis to deliver the Tiffany Experience with personalized service in a luxury retail setting.

You will proactively engage clients, build relationships, drive sales and contribute to meeting sales targets while adapting to non-traditional hours.

Join a high-performing team within the LVMH group, with training, mentoring, employee discounts and career growth opportunities.

Qualifications

• Be a Blue Box Enthusiast with passion for customer service and sales.
• 2-3 years of experience in a sales or customer service role and working toward targets and KPIs.
• Ability to build meaningful client relationships with a diverse population.
• Ability to be innovative and think outside of the box.
• Flexible to work non-traditional trading hours including weekdays and weekends, late night trade and all holidays.

Responsibilities

• Proactively communicate with our clients, ensuring the Tiffany Experience – uniquely tailored and personalised customer service
• Deliver an uncompromising luxurious experience, maintaining efficiency in a fast paced environment
• Contribute to increase performance and elevate client development and selling ceremony
• Drive sales and ensure that sales target are exceeded

Skills

Customer service

Sales

KPI targets

Relationship building

Job description

The Blue Box.

Since 1837, Tiffany & Co. has always been a company of great innovators who are constantly pushing the boundaries of what’s possible with design and influencing style.

As our organization continues to grow within the LVMH group, we now have exciting opportunities to join our upcoming Chatswood Tiffany store as a Client Advisor on a full-time basis.

Your role in the Tiffany Legacy

For many of our customers, a visit to Tiffany is something to be treasured. Whether they are pampering themselves with an indulgent treat or shopping for a memorable gift. They bring us their greatest dreams – of style, glamour and love – and it is our obligation to honour those dreams with grace and artful understanding.

In your role you will:

• Proactively communicate with our clients, ensuring the Tiffany Experience – uniquely tailored and personalised customer service
• Deliver an uncompromising luxurious experience, maintaining efficiency in a fast paced environment
• Contribute to increase performance and elevate client development and selling ceremony
• Drive sales and ensure that sales target are exceeded

Perfect Fit?

• Be a Blue Box Enthusiast with passion for customer service and sales
• 2-3 years of experience in a sales or customer service role and working toward targets and KPIs
• Ability to build meaningful client relationships with a diverse population
• Ability to be innovative and think outside of the box
• You must be flexible to work non-traditional trading hours including weekdays and weekends, late night trade and all holidays

Why Tiffany?

• Generous salary, commission, incentives employee discounts and milestone gifts
• High performing, caring, fun and dynamic team
• Culture focused on wellbeing, innovation and growth
• Endless career opportunities with the largest luxury group - LVMH!
• Never-ending training and individual up-skilling opportunities
• Great mentoring from highly experienced management team

This is just the beginning.

Equal Opportunity Employer