Claims Coordinator - 6-Month Fixed-Term (Perth)

Centurion; Western Australia; On-site; AUD 41,000 - 55,000; Full time

Job summary

Centurion is seeking a motivated Claims Coordinator to join the Perth team on a six-month fixed-term contract. You will coordinate customer claims from receipt to resolution, working with operations, safety, finance, and customer service to gather information, monitor progress, and maintain accurate records.

This role offers exposure to governance and reporting across national operations. Ideal candidates will have claims administration or related experience, strong attention to detail,

Qualifications

• Experience in claims administration or similar roles.
• Strong customer service and coordination capabilities.
• Excellent written and verbal communication with high attention to detail.

Responsibilities

• Coordinate and monitor customer claims through to resolution.
• Liaise with customers, operations, and internal stakeholders to obtain information and progress investigations.
• Collect, review, and maintain supporting documentation and evidence.
• Track outstanding actions and follow up with responsible stakeholders to ensure timely completion.
• Maintain accurate records within MyOSH and other business systems; monitor ageing of claims.
• Prepare reports and updates on claim status, trends and performance metrics.
• Escalate overdue or high-risk matters and support consistent claims management practices.

Skills

Claims administration

Customer service

Coordination

Attention to detail

Time management

Communication

Tools

Excel

MyOSH

Job description

Centurion is seeking a motivated Claims Coordinator to join the Perth team on a six-month fixed-term contract. You will coordinate customer claims from receipt to resolution, working with operations, safety, finance, and customer service to gather information, monitor progress, and maintain accurate records.

This role offers exposure to governance and reporting across national operations. Ideal candidates will have claims administration or related experience, strong attention to detail,