Claims Advisor – Workers’ Comp (Hybrid Role)

Suncorp Group; Newcastle; Hybride; AUD 70 000 - 110 000; Plein temps

Avantages offerts par ce poste

Shine platform access

Hybrid working

Paid parental leave

Paid study support

Volunteer leave

Employee discounts

EAP access

Résumé du poste

Suncorp Group is seeking a Claims Advisor to join our Workers Compensation team in Newcastle on a permanent full-time basis. You will manage a portfolio of personal injury claims, reviewing medical and financial reports to support accurate claim assessments.

The role offers a hybrid work arrangement with three days a week from home post-training, and opportunities to access Shine perks, performance incentives and ongoing professional development.

Qualifications

• Experience managing workers' compensation or personal injury claims.
• Strong communication and negotiation with claimants and providers.
• Understanding of NSW state legislation affecting claims.

Responsabilités

• Review medical, financial, investigative and rehabilitation reports to assess claims.
• Ensure legislative timeframes are met during ongoing claim reviews.
• Adopt strategies to resolve claims cost-effectively.
• Ensure early access to rehabilitation for optimal recovery.
• Provide excellent customer service to legislative authorities, employers and injured workers.

Connaissances

Workers' comp claims

Personal injury claims

Empathy and customer care

Verbal communication

Administrative skills

Stakeholder liaison

Description du poste

Suncorp Group is seeking a Claims Advisor to join our Workers Compensation team in Newcastle on a permanent full-time basis. You will manage a portfolio of personal injury claims, reviewing medical and financial reports to support accurate claim assessments.

The role offers a hybrid work arrangement with three days a week from home post-training, and opportunities to access Shine perks, performance incentives and ongoing professional development.