Civil Services Assistant

Inverell Shire Council; Inverell; Sur place; AUD 58 000 - 69 000; Plein temps

Avantages offerts par ce poste

Ongoing training and professional dev.

Salary packaging opportunities

Flexible working arrangements

Fitness Passport access

Résumé du poste

Inverell Shire Council seeks a motivated Civil Services Assistant to support the Civil Engineering Branch with administration, clerical tasks and customer service. You will handle correspondence, records, reports and coordination for field bookings.

You’ll assist engineers on project administration, QA on works, budgeting and grant reporting while maintaining high service standards. A 35-hour week, with standard 8:30am–4:30pm hours, is offered.

Qualifications

• Proven successful experience in an office environment.
• Ability to operate in an office environment using Word, Excel, Outlook, PowerPoint and similar apps.
• Experience with budgets and financial reconciliation.
• Commitment to customer service excellence.
• Ability to work independently and in a team.
• Ability to produce high-quality work under pressure and meet deadlines.
• Possession of SafeWork NSW General Construction Induction Card (White Card).
• Experience in engineering operations including construction, maintenance, traffic, structures, design or asset management.
• Ability to implement systems and procedures that improve administrative efficiency.

Responsabilités

• Provide word processing, clerical and admin support including correspondence and reports.
• Act as a point of contact between public and Civil Engineering staff; deliver high-quality customer service.
• Investigate customer service requests and ensure Pathway records are updated.
• Respond to customer requests within required timeframes and maintain records.
• Coordinate sporting field, park and garden bookings.
• Prepare reports and documentation for the Manager Civil Engineering.
• Assist Engineers with project development, administration and major civil projects.
• Assist with QA processes for construction and maintenance works.
• Assist with financial acquittals, grants and reporting; assist with heavy vehicle assessments.

Connaissances

Office administration

Customer service

Teamwork

Work under pressure

Budget & reconciliation

Attention to detail

Communication

Problem solving

Electrical/ civil operations knowledge

Formation

NSW HSC/School Certificate

Outils

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Description du poste

• Do you have experience in administration and customer service for a medium or large enterprise?
• Are you already established in your career or, are you looking to take the first step?
• Would you like to work for an organisation with great benefits and a supportive culture?

Inverell Shire Council is seeking a motivated and customer-focused professional to join our Civil Engineering Branch as a Civil Services Assistant. The Civil Services Assistant provides administrative, clerical and customer service support to the Civil Engineering team to ensure the Branch functions efficiently and effectively in delivering infrastructure services to the Inverell community.

About the role

As a key member of the Civil Engineering Branch, the Civil Services Assistant will assist in the delivery of a broad range of administration and customer service functions, including:

• Providing word processing, clerical and administrative support including preparation of correspondence, certificates, notices, agreements, minutes, memorandums and Business Paper reports.
• Acting as a point of contact between the public and Civil Engineering staff and providing high-quality customer service.
• Investigating customer service requests and enquiries and ensuring Pathway requests are accurately recorded and actioned.
• Responding to customer requests within required timeframes and ensuring records are maintained appropriately.
• Coordinating sporting field, park and garden bookings.
• Preparing reports and documentation as required by the Manager Civil Engineering.
• Assisting Engineers with project development, project administration and major civil project management activities.
• Assisting with quality assurance processes associated with construction and maintenance works.
• Assisting with financial acquittals, grant funding applications and grant reporting requirements.
• Assisting with heavy vehicle assessments and related administration.
• Monitoring expenditure within the Civil Engineering Branch and alerting management to expenditure issues.
• Completing research and preparatory work as requested by the Manager Civil Engineering.
• Producing and maintaining administrative procedures relevant to the position.
• Relieving other staff and undertaking other duties consistent with the skills, competence and training of the position.

Employment will be in accordance with the Local Government (State) Award 2026. The position is classified within Band 1 Level 4 to Band 2 Level 2 and offers a salary range from $1,274.75 to $1,511.60 gross per week plus statutory superannuation, depending on skills, qualifications and experience. The position works a 35-hour week, generally from 8:30am to 4:30pm.

Why work for Inverell Shire Council?

As one of the largest employers in the Inverell region, Council provides a variety of opportunities and benefits including:

• Ongoing training and professional development opportunities.
• Meaningful work contributing to the delivery and maintenance of community infrastructure.
• A positive and supportive workplace culture.
• Flexible working arrangements, including flex time for eligible employees.
• Salary packaging opportunities.
• Generous leave provisions including annual leave, MyLeave and long service leave.
• Access to Fitness Passport.
• Participation in the NSW Welcome Experience program for eligible new residents relocating to the region.

The following selection criteria shall be considered as part of your application:

• NSW Higher School Certificate or NSW School Certificate.
• NSW Class C Driver Licence.
• Proven successful experience in an office environment.
• Capacity to operate in an office environment using Microsoft Word, Excel, Outlook, PowerPoint and other office computer applications.
• Ability to work both independently and cooperatively within a team environment.
• Ability to produce high-quality work under pressure and meet deadlines.
• Experience with budgets and financial reconciliation.
• Demonstrated ability, experience and commitment to excellence in customer service.
• Completion of suitable formal training in Office Administration or equivalent.
• SafeWork NSW General Construction Induction Card (White Card).
• Experience in engineering operations, including construction, maintenance, traffic, structures, design, services or asset management.
• Proven ability to implement systems and procedures that improve administrative efficiency.

Don't meet every criterion? We still encourage you to apply and tell us about the skills and experience you can bring to the role. For further information about the position, please contact the Manager Civil Engineering on [phone] or Council's Workforce Services team on [phone].

Council is an Equal Opportunity Employer and provides a smoke-free work environment.

About Us

Inverell Shire is a thriving regional centre in the Northern Tablelands of New South Wales. Formed in July 1979, the shire comprises an area of 9,430km2 with a population of 17,836. The township of Inverell is a major service centre and has a population of 12,000. Inverell is serviced by an air service to both Sydney and Brisbane and is a commercial hub to an estimated 60,000 people.

• Council's Total Annual Expenditure - $40 million
• Total Employees - 215
• New South Wales Department of Planning and Environment forecasts Inverell LGA to grow by 12.2 per cent by 2031.