City Campus Frontline Student Services Officer

Flinders International; Adelaide; Hybrid; AUD 85.000 - 93.000; Vollzeit

Benefits dieser Stelle

Superannuation

Salary packaging

Professional development

Diversity & inclusion

Zusammenfassung

City Campus Services Officers at Flinders University provide frontline, transactional support to students, staff and visitors, with hours 8am–8pm during peak periods. Two positions are available: one continuing and one fixed-term until 31 December 2027, both commencing 4 January 2027.

You will deliver customer-focused service and help students navigate enrolment and course options. Join a team that values integrity, innovation and student success, with opportunities for professional development

Qualifikationen

• Experience in a high-volume, fast-paced frontline customer service environment.
• Excellent interpersonal and communication skills.
• Ability to contribute to a positive team culture and collaborate with staff across the University.

Aufgaben

• Assist new and continuing students with enrolment and transactional services and provide informed advice on enrolment matters.
• Help prospective students with course options, entry requirements, fees, and admission processes, highlighting City Campus as a destination.
• Connect students and campus visitors to the appropriate contacts and resources within the University.
• Create and update documentation for new and established procedures to drive consistency and efficiency in frontline support.

Kenntnisse

Front-line customer service

Communication skills

Interpersonal skills

Team player

Jobbeschreibung

City Campus Services Officers at Flinders University provide frontline, transactional support to students, staff and visitors, with hours 8am–8pm during peak periods. Two positions are available: one continuing and one fixed-term until 31 December 2027, both commencing 4 January 2027.

You will deliver customer-focused service and help students navigate enrolment and course options. Join a team that values integrity, innovation and student success, with opportunities for professional development