Christmas Casual Retail Sales Assistant

Mountain Warehouse; Gold Coast City; On-site; AUD 40,000 - 56,000; Part time

Benefits offered by this job

Monthly bonus

Colleague discount 50%

Uniform allowance

Referral incentive

Stable environment

Length of service awards

Job summary

Mountain Warehouse is recruiting for a Christmas Casual Retail Sales Assistant at Harbour Town on the Gold Coast. This seasonal, part-time position offers AU$34.76 per hour and focuses on delivering friendly, helpful service to shoppers.

You will join a collaborative team, handle transactions, keep the floor stocked, and contribute to in-store promotions and displays. If you enjoy retail, teamwork, and helping communities during the peak season, this is for you.

Qualifications

• Committed to delivering outstanding customer service.
• Excellent communicators with friendly demeanor.
• Energetic, driven, and reliable team player.

Responsibilities

• Assist in day-to-day store operations and follow company policies.
• Process transactions accurately and handle multiple payment methods.
• Keep the sales floor clean, organized, and well-stocked.
• Stay informed about product features, promotions, and pricing to advise customers.
• Help set up in-store promotions and displays to drive sales.
• Collaborate with team to meet sales targets and identify growth opportunities.

Skills

Customer service

Communication

Teamwork

Retail experience

Problem solving

Job description

Christmas Casual Retail Sales Assistant

Application Deadline: 20 January 2027

Department: Australia Retail

Employment Type: Seasonal - Part Time

Location: Harbour Town (HTG)

Compensation: AU$34.76 / hour

Description

Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!

Key Responsibilities

Team Collaboration

• Work harmoniously with your colleagues, fostering an inclusive and supportive team environment.
• Actively participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals.
• Share knowledge and skills to support and train both new and existing team members.

Operational Excellence

• Assist in the day-to-day operations of the store, ensuring compliance with all company policies and procedures.
• Accurately process transactions, handling various payment methods with efficiency.
• Keep the sales floor clean, organised, and visually appealing, ensuring products are attractively displayed and fully stocked.
• Stay informed about product features, promotions, and pricing to provide customers with accurate and helpful advice.
• Help set up and execute in-store promotions and displays to drive sales and enhance the shopping experience.

Customer Engagement

• Build strong connections with customers, engaging with them to understand their needs and provide tailored solutions.
• Address customer inquiries and concerns promptly and professionally, ensuring a positive experience.
• Represent the Mountain Warehouse brand with enthusiasm and professionalism, creating a welcoming and enjoyable atmosphere for all.

Sales & Performance

• Work with the team to meet and exceed sales targets, contributing to a high-performing and motivated workplace.
• Support store management in identifying opportunities for growth and improvement, helping the team achieve its full potential.

We would love to meet someone who is

• Committed to delivering outstanding customer service.
• Passionate about retail and eager to share that enthusiasm.
• Excellent communicators with a friendly and approachable demeanour.
• Energetic, driven, and determined to complete tasks effectively.
• Team players who are reliable and trustworthy.

What's in it for you?

• Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
• 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
• Generous Colleague Referral Incentive
• A stable, successful and supported environment
• Length of service awards

You're not just working in a store; you're shaping an experience and creating a legacy. Embrace the adventure, for you are the driving force of positive change!