Casual Retail Sales Assistant

Mountain Group; Sydney; On-site; AUD 40,000 - 56,000; Part time

Benefits offered by this job

Monthly bonus

Colleague discount 50%

Uniform allowance

Referral incentive

Stable environment

Length of service awards

Job summary

Mountain Warehouse in Katoomba is seeking a Casual Retail Sales Assistant to support daily store operations and deliver exceptional customer service. You’ll help maintain high presentation standards, assist transactions, and keep shelves stocked.

You’ll work as part of a collaborative team, engage with customers to understand needs, promote products, and contribute to achieving sales targets. This role is permanent part-time with a friendly, energetic environment.

Qualifications

• Committed to delivering outstanding customer service in a retail environment.
• Excellent communication and interpersonal skills.
• Reliable team player who can work in a fast-paced setting.

Responsibilities

• Collaborate with colleagues to deliver a welcoming shopping experience.
• Process transactions accurately and handle multiple payment methods.
• Keep the store clean, well-organised, and well-stocked.
• Assist with promotions, product knowledge and visual merchandising.

Skills

Customer service

Team collaboration

Communication

Sales skills

Job description

Casual Retail Sales Assistant

Department: Australia Retail

Employment Type: Permanent - Part Time

Location: Katoomba (KTB)

Compensation: AU$34.76 / hour

Description

Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you! As a Casual Sales Assistant, you’ll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. From maintaining high presentation standards to creating a welcoming atmosphere, you’ll represent our brand with pride and enthusiasm while prioritising health, safety, and wellbeing.

Key Responsibilities

Team Collaboration:

• Work harmoniously with your colleagues, fostering an inclusive and supportive team environment.
• Actively participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals.
• Share knowledge and skills to support and train both new and existing team members.

Operational Excellence:

• Assist in the day-to-day operations of the store, ensuring compliance with all company policies and procedures.
• Accurately process transactions, handling various payment methods with efficiency.
• Keep the sales floor clean, organised, and visually appealing, ensuring products are attractively displayed and fully stocked.
• Stay informed about product features, promotions, and pricing to provide customers with accurate and helpful advice.
• Help set up and execute in-store promotions and displays to drive sales and enhance the shopping experience.

Customer Engagement:

• Build strong connections with customers, engaging with them to understand their needs and provide tailored solutions.
• Address customer inquiries and concerns promptly and professionally, ensuring a positive experience.
• Represent the Mountain Warehouse brand with enthusiasm and professionalism, creating a welcoming and enjoyable atmosphere for all.

Sales & Performance:

• Work with the team to meet and exceed sales targets, contributing to a high-performing and motivated workplace.
• Support store management in identifying opportunities for growth and improvement, helping the team achieve its full potential.

We would love to meet someone who is

• Committed to delivering outstanding customer service.
• Passionate about retail and eager to share that enthusiasm.
• Excellent communicators with a friendly and approachable demeanour.
• Energetic, driven, and determined to complete tasks effectively.
• Team players who are reliable and trustworthy.

What's in it for you?

• Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
• 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
• Generous Colleague Referral Incentive
• A stable, successful and supported environment
• Length of service awards

You're not just working in a store; you're shaping an experience and creating a legacy. Embrace the adventure, for you are the driving force of positive change!