Christmas Casual

Michael Hill; Canberra; On-site; AUD 40,000 - 57,000; Part time

Benefits offered by this job

Competitive hourly rate

Exclusive team member discounts

Job summary

Michael Hill is seeking Christmas Casual team members to deliver personalised customer service during the busy holiday season. You will support the sales team, assist with stockroom tasks, and help create attractive store displays while maintaining high presentation standards.

Shifts run from October through February with a competitive hourly rate and exclusive team member discounts after your first month. Access to flexible shifts and weekend/holiday penalty rates enhances the earning potential.

Qualifications

• Friendly, professional and approachable customer service mindset.
• Experience supporting Click & Collect orders and handling inquiries.
• Ability to create attractive store displays and maintain presentation standards.
• Enthusiastic, well-presented and passionate about delivering great service.

Responsibilities

• Deliver personalised customer service in a fast-paced store environment.
• Support sales team and assist with stockroom operations and store tasks.
• Assist customers with enquiries and stock displays.
• Represent the Michael Hill brand and contribute to a welcoming team culture.

Skills

Friendly communication

Customer service

Click & Collect

Store presentation

Job description

Michael Hill is a market leading, premium jewellery brand operating a network of stores across Australia, New Zealand and Canada.

Join us this holiday season as a Christmas Casual and become a proud brand ambassador, delivering exceptional customer experiences while supporting our sales team during our busiest and most exciting time of year.

• Shifts available from October through to February
• Competitive hourly rate + exclusive team member discounts after your first month
• Earn extra income during the holiday season with flexible shifts available

What can we offer you?

• A well-reputed, heritage brand trading in three countries.
• Opportunities to turn this seasonal contract into an ongoing role, where available.
• A comprehensive training and onboarding program to set you up for success.
• The rewarding opportunity to be part of the moments that matter as our customers make special purchases.
• A welcoming and supportive team culture, recognised through our best-in-class engagement survey results
• $35.08 per hour adult rate inclusive of casual loading (please note junior rates will apply for team members under 21 years of age) + penalty rates for weekday evenings from 6pm, weekends, and public holidays!

About you

What we're looking for in our Christmas Casual team members:

• Bring a friendly, professional and approachable style when connecting with customers
• Have experience supporting Click & Collect orders and assisting with customer enquiries
• Enjoy creating attractive store displays and maintaining high presentation standards
• Be enthusiastic, well-presented, and passionate about delivering great service
• Have flexibility to work evenings, weekends, and public holidays

About this opportunity

Play an important role in the success of our Christmas trading season by delivering personalised customer service in a fast-paced team environment. As a brand ambassador, you'll represent the values and image of our premium jewellery brand while helping create memorable shopping experiences.

You'll also support the store presentation by maintaining jewellery displays, assisting with stockroom organisation, and working collaboratively with your team on day-to-day store operations.

We foster a diverse and inclusive workplace where every team member is valued, respected, and encouraged to be their authentic self. You'll be joining a renowned international jeweller with a proud heritage dating back to 1979.

Michael Hill is committed to making a positive impact through our Product, Planet, and People initiatives, so you can feel proud to be part of a business that is focused on responsible and sustainable growth.