Christmas Casual

Michael Hill Jeweller; Hervey Bay; On-site; AUD 44,000 - 55,000; Part time

Benefits offered by this job

Exclusive team member discounts

Flexible shifts

Competitive hourly rate

Job summary

Michael Hill Jeweller is seeking a Christmas Casual to support our sales team during the holiday season. You will help deliver top-tier service, assist with Click & Collect orders, and keep showcases looking pristine in a busy retail environment.

Shifts run October through February with an hourly rate of 35.08 AUD plus penalties for evenings, weekends, and public holidays. This role offers flexible shifts and potential for ongoing opportunities within a heritage jewellery brand.

Qualifications

• Experience delivering friendly, professional and approachable customer service.
• Experience supporting Click & Collect orders and customer inquiries.
• Ability to create attractive store displays and maintain high presentation standards.
• Flexibility to work evenings, weekends and public holidays.

Responsibilities

• Assist customers and support sales team during peak holiday periods.
• Support stockroom organisation and store presentation.
• Process Click & Collect orders and handle customer inquiries.
• Maintain a welcoming, professional store environment.

Skills

Customer service

Click & Collect experience

Store display styling

Presentation standards

Flexibility

Job description

Casual/Temporary, Contract, Christmas period

Michael Hill is a market leading, premium jewellery brand operating a network of stores across Australia, New Zealand and Canada.

Join us this holiday season as a Christmas Casual and become a proud brand ambassador, delivering exceptional customer experiences while supporting our sales team during our busiest and most exciting time of year.

• Shifts available from October through to February
• Competitive hourly rate + exclusive team member discounts after your first month
• Earn extra income during the holiday season with flexible shifts available

What can we offer you?

• A well-reputed, heritage brand trading in three countries.
• Opportunities to turn this seasonal contract into an ongoing role, where available.
• A comprehensive training and onboarding program to set you up for success.
• The rewarding opportunity to be part of the moments that matter as our customers make special purchases.
• A welcoming and supportive team culture, recognised through our best-in-class engagement survey results
• $35.08 per hour adult rate inclusive of casual loading (please note junior rates will apply for team members under 21 years of age) + penalty rates for weekday evenings from 6pm, weekends, and public holidays!

About you

What we're looking for in our Christmas Casual team members:

• Bring a friendly, professional and approachable style when connecting with customers
• Have experience supporting Click & Collect orders and assisting with customer enquiries
• Enjoy creating attractive store displays and maintaining high presentation standards
• Be enthusiastic, well-presented, and passionate about delivering great service
• Have flexibility to work evenings, weekends, and public holidays

About this opportunity

As a brand ambassador, you'll represent the values and image of our premium jewellery brand while helping create memorable shopping experiences.

You'll also support the store presentation by maintaining jewellery displays, assisting with stockroom organisation, and working collaboratively with your team on day-to-day store operations.

We foster a diverse and inclusive workplace where every team member is valued, respected, and encouraged to be their authentic self. You'll be joining a renowned international jeweller with a proud heritage dating back to 1979.

Michael Hill is committed to making a positive impact through our Product, Planet, and People initiatives, so you can feel proud to be part of a business that is focused on responsible and sustainable growth.