Chiropractic Assistant/Receptionist in Malvern

Signature Wellbeing; Melbourne; On-site; AUD 50,000 - 65,000; Part time

Job summary

Signature Wellbeing in Malvern is seeking a Chiropractic Assistant / Receptionist to support chiropractors with scheduling and client flow, greet clients, and manage inquiries in a friendly, professional manner.

The role offers part-time hours with potential to increase to over 20 hours per week from December, starting in November, and a focus on delivering a welcoming patient experience.

Qualifications

• Experience in customer service or front-desk roles.
• Ability to handle scheduling and CRM/calendar software.
• Strong communication and confidentiality.

Responsibilities

• Greet clients and answer inquiries in a friendly, professional manner.
• Manage bookings, scheduling, and payments with attention to detail.
• Support chiropractors with time management and client flow.
• Follow up on leads and assist marketing activities.
• Maintain a welcoming and tidy reception area.

Job description

Chiropractic Assistant/Receptionist in Malvern

Chiropractic Assistant / Receptionist
Location: Malvern 3144

Are you a proactive team player with excellent communication skills? Do you thrive in a fast-paced environment and enjoy supporting others? If so, we want to hear from you!

Signature Wellbeing in Malvern is looking for a motivated and passionate Chiropractic Assistant / Receptionist to join our dynamic team. This is a fantastic opportunity to contribute to the health and wellbeing of our community while working in a supportive and professional environment.

Key Responsibilities:

• Assist chiropractors with client scheduling and time management
• Greet clients, answer phone calls, and manage inquiries in a friendly and professional manner
• Handle client payments and manage patient appointments with attention to detail
• Make phone calls and help with lead follow up with our marketing
• Ensure a positive experience for all clients by addressing their needs and making them feel welcome

Skills & Experience:

• Excellent phone manner and communication skills
• Experience with calendar/appointment software and/or client CRM systems is preferred, though not essential
• Ability to work quickly, efficiently, and multitask in a busy environment
• A friendly and professional attitude with a strong customer service focus
• Ability to maintain confidentiality and adhere to ethical standards

Availability & Hours:

• Flexibility is required for morning and evening shifts
• Initially, the role will consist of two 5-6 hour shifts per week, with an increase to over 20 hours from the start of December
• Must be available to start in November

If you're looking for a fulfilling role where you can learn and grow within a supportive team, Signature Wellbeing could be the perfect fit for you!