Child Safety Support Officer

Queensland Government; Ipswich City; On-site; AUD 65,000 - 90,000; Full time

Job summary

The Queensland Government is seeking a Child Safety Support Officer in Ipswich to ensure services are delivered in line with policies and to provide culturally appropriate family support, including information, advocacy and referrals.

You will collaborate with families, community agencies and government departments, participate in multidisciplinary teams, maintain case records and prepare reports to improve regional client service.

Responsibilities

• Ensure service delivery aligns with policies, procedures, and departmental objectives.
• Provide culturally appropriate prevention, early intervention, and family support strategies including referrals, information, advocacy and consultation.
• Consult with stakeholders and negotiate with service providers to design, implement and maintain appropriate casework and individualised service plans that link clients to the services and supports they require.
• Liaise and develop links with families, community agencies and relevant government departments.
• Participate effectively as a team member in a multidisciplinary team.
• Develop and maintain knowledge relevant to the role and actively participate in appropriate learning and development processes.
• Prepare reports and maintain accessible and clear case records consistent with departmental case management requirements.
• Enhance the local regional community by actively practicing and promoting excellence in service delivery and public administration and identifying opportunities for improving regional client service.

Job description

Your responsibilitiesAs a Child Safety Support Officer, you will:- Ensure that service delivery is consistent with departmental policies and procedures, departmental objectives and current trends.- Provide culturally appropriate prevention, early intervention, and family support strategies to children and families including referral, provision of information, advocacy and consultation.- Consult with relevant stakeholders and negotiate with service providers to design, implement and maintain appropriate casework and individualised service plans that link clients to the services and supports they require.- Liaise and develop links with relevant stakeholders including families, community agencies and relevant government departments.- Participate effectively as a team member in a multidisciplinary team.- Develop and maintain knowledge relevant to the role and actively participate in appropriate learning and development processes.- Prepare reports and maintain accessible and clear case records consistent with departmental case management requirements.- Enhance the local regional community by actively practicing and promoting excellence in service delivery and public administration and identifying opportunities for improving regional client service.Applications to remain current for 12 months.This work is licensed under a Creative Commons Attribution 3.0 Australia License.