Child Safety Support Officer

Families, Seniors, Disability Services and Child Safety; Brisbane; On-site; AUD 60,000 - 80,000; Full time

Job summary

Families, Seniors, Disability Services and Child Safety – Kingston QLD is seeking a Child Safety Support Officer to assist Child Safety Officers and staff in delivering prevention and early intervention support to children, young people and families. The role involves direct work with vulnerable clients and administrative case management tasks.

You will apply culturally appropriate strategies, liaise with families and agencies, and contribute to service planning and reporting.

Qualifications

• Possession of Blue Card administered by the Queensland Public Safety Business Agency
• Possession of a ‘C' class driver’s licence

Responsibilities

• Ensure that service delivery is consistent with departmental policies and procedures, departmental objectives and current trends.
• Provide culturally appropriate prevention, early intervention, and family support strategies to children and families including referral, provision of information, advocacy and consultation.
• Consult with relevant stakeholders and negotiate with service providers to design, implement and maintain appropriate casework and individualised service plans that link clients to the services and supports they require.
• Liaise and develop links with relevant stakeholders including families, community agencies and relevant government departments.
• Participate effectively as a team member in a multidisciplinary team.
• Develop and maintain knowledge relevant to the role, and actively participate in appropriate learning and development processes.
• Prepare reports and maintain accessible and clear case records consistent with departmental case management requirements.
• Enhance the local regional community by actively practicing and promoting excellence in service delivery and public administration and identifying opportunities for improving regional client service.

Job description

Families, Seniors, Disability Services and Child Safety – Kingston QLD

As a Child Safety Support Officer, you will work with Child Safety Officers and other staff to deliver culturally appropriate, practical prevention and early intervention support services to children, young people and their families.

You will do this utilising a range of strategies including direct work with vulnerable children, young people and their families (e.g., supervision and support when children are spending time with their families, transporting children and young people to various appointments, supporting young people as they transition from care, etc), as well as providing support to Child Safety Officers and other staff with case management work (e.g., high-level administrative support, etc).

Refer to the role description for more information.

As a Child Safety Support Officer you will:

• Ensure that service delivery is consistent with departmental policies and procedures, departmental objectives and current trends.
• Provide culturally appropriate prevention, early intervention, and family support strategies to children and families including referral, provision of information, advocacy and consultation.
• Consult with relevant stakeholders and negotiate with service providers to design, implement and maintain appropriate casework and individualised service plans that link clients to the services and supports they require.
• Liaise and develop links with relevant stakeholders including families, community agencies and relevant government departments.
• Participate effectively as a team member in a multidisciplinary team.
• Develop and maintain knowledge relevant to the role, and actively participate in appropriate learning and development processes.
• Prepare reports and maintain accessible and clear case records consistent with departmental case management requirements.
• Enhance the local regional community by actively practicing and promoting excellence in service delivery and public administration and identifying opportunities for improving regional client service.

Your mandatory requirements

• Possession of or able to obtain a Blue Card administered by the Queensland Public Safety Business Agency
• Possession of a ‘C' class driver's licence

Role specific/technical skills

You are able to recognise and articulate the interests of Aboriginal and Torres Strait Islander people, and have the capacity to consult and negotiate according to Aboriginal and Torres Strait Islander protocols. You know about and understand the issues that impact on both cultures in contemporary society.