Child Safety Champion & Complex Case Manager

Queensland Government; Brisbane; On-site; AUD 80,000 - 100,000; Full time

Job summary

The Queensland Government is seeking Child Safety Officers responsible for delivering statutory child protection services across Brisbane and Queensland. Successful candidates will work collaboratively in multi-disciplinary teams handling complex cases while adhering to the practice framework.

Ideal candidates must demonstrate strong child protection knowledge, effective communication skills, and a commitment to cultural inclusivity. The position requires ongoing professional development and a focus on quality service delivery.

Qualifications

• Demonstrated experience in child protection practice.
• Ability to work in multi-disciplinary teams.
• Strong communication skills with stakeholders.

Responsibilities

• Deliver integrated child protection services for complex cases.
• Participate in high-quality strengths-based child protection practice.
• Maintain high-quality case records as per departmental requirements.
• Foster professional relationships with children, families, and NGOs.

Skills

Child protection practice

Communication and collaboration

Cultural competence

Case management

Job description

Make a meaningful difference as a Child Safety Officer in the Brisbane and Moreton Bay Region. We're looking for passionate, resilient and empathetic professionals who are committed to working with children and families, to keep them safe, and to help build the better futures they deserve. As part of a diverse and fast-paced region, you'll have the opportunity to work alongside experienced professionals, build meaningful connections with communities, and access ongoing learning and development opportunities.

Mandatory Requirements

PO3 Child Safety Officers must meet several requirements

• Applicants automatically meet qualification requirements with a bachelor degree in Social Work, Psychology, Behavioural Science, Human Services or Master of Social Work. Alternative bachelor degrees may qualify by demonstrating at least six relevant AQF Level 7 subjects plus either an additional relevant qualification or 12 months of full-time paid experience in a relevant role. Further information can be obtained by contacting the Central Recruitment Team.
• A Queensland Blue Card, is a mandatory requirement to hold before applying for a Child Safety Officer Role - for interstate/international applicants please see the attached Blue Card Fact sheet
• Valid driver's license
• Legal right to work in Australia
  
  
  

Working in the Brisbane and Moreton Bay region

A career in Brisbane and Moreton Bay combines meaningful work with the benefits of living in one of Queensland's most vibrant and connected regions. Child Safety Officers have the opportunity to work across diverse communities, build valuable experience across the child protection continuum, and make a lasting impact on the lives of children, young people and families. With supportive teams and strong professional development opportunities.

Your resilience

Working in child safety involves attending high-risk calls and experiencing confronting situations. Resilience and a strong awareness of self, along with good self-care practices, are essential. You will work with diverse children and families facing many different challenges. The role often includes handling high-risk situations such as domestic and family violence, complex mental health issues, substance use, and suicide.

Your contribution

Child Safety Officers are responsible for delivering statutory child protection services including assessment, intervention, casework and case management in accordance with legislation and practice guidelines. Child Safety Officers work in teams (often multi-disciplinary) based in Child Safety Service Centres covering specific geographical areas in various locations throughout Queensland.

You work within the Framework for Practice (values, principles, practice tools, processes and core skills) providing a lens through which to view and guide professional practice within a multidisciplinary team environment. You have knowledge and understanding of and/or experience in assessment and casework intervention with individuals and families who have complex needs and you understand the theoretical perspectives that relate to child protection practice, including the impacts of historical and contemporary policy and practices upon Aboriginal and Torres Strait Islander peoples.

Further Information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Previous and Current Departmental Applicants

All previous and current departmental applicants are advised that they will be subject to internal disciplinary checks.

Clause 7. General provisions relating to suitability for employment

• A chief executive can assess a person's suitability through a range of mechanisms, including but not limited to:
• criminal history (for relevant duties and prescribed duties (which includes child-related duties)
• child-related duties
• serious disciplinary action.
• The directive relating to recruitment and selection provides that applicants for public sector roles must be informed of any suitability assessments that may be required to determine the person's suitability for employment as a public sector employee.
  
  
  

Occupational group Psychology, Counselling & Social Work