Child Safety Support Officer

Queensland Government; Logan City; On-site; AUD 65,000 - 85,000; Full time

Job summary

Queensland Government's Child Safety department seeks a Child Safety Support Officer in Logan City to help families access timely supports and navigate services in alignment with departmental policies. The role promotes culturally appropriate prevention and early intervention strategies.

You will collaborate with families, community agencies and other departments, prepare clear case records, and contribute to ongoing learning.

Qualifications

• Possession of Blue Card or the ability to obtain one.
• Possession of a C class driver’s licence.
• Understanding Aboriginal and Torres Strait Islander protocols and related contemporary issues.

Responsibilities

• Ensure service delivery aligns with departmental policies, procedures and objectives.
• Provide culturally appropriate prevention, early intervention and family support strategies including referral and advocacy.
• Consult with stakeholders to design, implement and maintain individualised service plans linking clients to necessary supports.
• Liaise with families, community agencies and relevant government departments.
• Document and maintain case records and prepare clear reports.

Skills

Cultural awareness

Stakeholder consultation

Interagency collaboration

Communication skills

Job description

As a Child Safety Support Officer you will:- Ensure that service delivery is consistent with departmental policies and procedures, departmental objectives and current trends.- Provide culturally appropriate prevention, early intervention, and family support strategies to children and families including referral, provision of information, advocacy and consultation.- Consult with relevant stakeholders and negotiate with service providers to design, implement and maintain appropriate casework and individualised service plans that link clients to the services and supports they require.- Liaise and develop links with relevant stakeholders including families, community agencies and relevant government departments.- Participate effectively as a team member in a multidisciplinary team.- Develop and maintain knowledge relevant to the role, and actively participate in appropriate learning and development processes.- Prepare reports and maintain accessible and clear case records consistent with departmental case management requirements.- Enhance the local regional community by actively practicing and promoting excellence in service delivery and public administration and identifying opportunities for improving regional client service.Your mandatory requirements- Possession of or able to obtain a Blue Card administered by the Queensland Public Safety Business Agency- Possession of a 'C' class driver's licenceRole specific/technical skillsYou are able to recognise and articulate the interests of Aboriginal and Torres Strait Islander people, and have the capacity to consult and negotiate according to Aboriginal and Torres Strait Islander protocols. You know about and understand the issues that impact on both cultures in contemporary society.This work is licensed under a Creative Commons Attribution 3.0 Australia License.