Child Safety Support Officer

Department of Families, Seniors, Disability Services and Child Safety QLD; Gladstone Regional; On-site; AUD 65,000 - 90,000; Full time

Job summary

Department of Families, Seniors, Disability Services and Child Safety QLD – Gladstone QLD is seeking a dedicated Child Safety Support Officer to help deliver services to children and families in the region.

You will provide prevention, early intervention and family support strategies, consult with stakeholders, reference departmental policies, and maintain clear case records while linking clients to needed supports and services.

Mandatory Blue Card is required to apply.

Qualifications

• Blue Card is mandatory.

Responsibilities

• Ensure that service delivery is consistent with departmental policies and procedures, departmental objectives and current trends.
• Provide culturally appropriate prevention, early intervention, and family support strategies to children and families including referral, provision of information, advocacy and consultation.
• Consult with relevant stakeholders and negotiate with service providers to design, implement and maintain appropriate casework and individualised service plans that link clients to the services and supports they require.
• Liaise and develop links with relevant stakeholders including families, community agencies and relevant government departments.
• Participate effectively as a team member in a multidisciplinary team.
• Develop and maintain knowledge relevant to the role and actively participate in appropriate learning and development processes.
• Prepare reports and maintain accessible and clear case records consistent with departmental case management requirements.
• Enhance the local regional community by actively practicing and promoting excellence in service delivery and public administration and identifying opportunities for improving regional client service.

Job description

Department of Families, Seniors, Disability Services and Child Safety QLD – Gladstone QLD

As a Child Safety Support Officer, you will:

• Ensure that service delivery is consistent with departmental policies and procedures, departmental objectives and current trends.
• Provide culturally appropriate prevention, early intervention, and family support strategies to children and families including referral, provision of information, advocacy and consultation.
• Consult with relevant stakeholders and negotiate with service providers to design, implement and maintain appropriate casework and individualised service plans that link clients to the services and supports they require.
• Liaise and develop links with relevant stakeholders including families, community agencies and relevant government departments.
• Participate effectively as a team member in a multidisciplinary team.
• Develop and maintain knowledge relevant to the role and actively participate in appropriate learning and development processes.
• Prepare reports and maintain accessible and clear case records consistent with departmental case management requirements.

Enhance the local regional community by actively practicing and promoting excellence in service delivery and public administration and identifying opportunities for improving regional client service

Your Mandatory Requirements:

• Blue Card

Job Ad Reference: QLD/703388/26

Closing Date: Tuesday, 20th October 2026