Child Safety Support Officer

Families, Seniors, Disability Services and Child Safety; Ipswich City; On-site; AUD 60,000 - 90,000; Full time

Job summary

Families, Seniors, Disability Services and Child Safety in Ipswich is seeking a dedicated professional to deliver high quality, culturally appropriate child protection services to children, families and carers.

You will support statutory child protection practice within a strength-based, safety-oriented framework, assisting with family connection activities, placement visits, administration tasks and home visiting to promote positive outcomes for vulnerable individuals.

Qualifications

• Responsibilities focus on child protection practice within a team.

Responsibilities

• Ensure service delivery aligns with departmental policies and objectives.
• Provide culturally appropriate prevention, early intervention and family support strategies.
• Consult with stakeholders to design and maintain individualised service plans linking clients to services.
• Liaise with families, community agencies and government departments.
• Participate as a team member in a multidisciplinary team.
• Develop knowledge relevant to the role and engage in learning and development.
• Prepare reports and maintain clear case records per case management requirements.
• Enhance regional community by promoting excellence in service delivery.

Job description

Families, Seniors, Disability Services and Child Safety – Ipswich QLD

In this role you will work within a larger group of teams and provide high quality, culturally appropriate, child protection services to children, families and carers serviced by the Child Safety Service Centre.

You will also support colleagues and management in the delivery of statutory child protection services within a strength-sbased, safety-oriented framework for practice.

This is through supporting young people to attend family connection time, visits to placement, supporting with administration tasks as well as home visiting.

Your responsibilities

• Ensure that service delivery is consistent with departmental policies and procedures, departmental objectives and current trends.
• Provide culturally appropriate prevention, early intervention, and family support strategies to children and families including referral, provision of information, advocacy and consultation.
• Consult with relevant stakeholders and negotiate with service providers to design, implement and maintain appropriate casework and individualised service plans that link clients to the services and supports they require.
• Liaise and develop links with relevant stakeholders including families, community agencies and relevant government departments.
• Participate effectively as a team member in a multidisciplinary team.
• Develop and maintain knowledge relevant to the role and actively participate in appropriate learning and development processes.
• Prepare reports and maintain accessible and clear case records consistent with departmental case management requirements.
• Enhance the local regional community by actively practicing and promoting excellence in service delivery and public administration and identifying opportunities for improving regional client service.

Applications to remain current for 12 months.