Child Protection Administration Officer

Department Of Families, Fairness And Housing; Victoria; On-site; AUD 60,000 - 70,000; Full time

Job summary

The Department of Families, Fairness and Housing in Victoria seeks an Administrative Support Officer to assist the Child Protection program in the Wimmera South West area. You will manage confidential records and financial transactions, support executives, and coordinate meetings and communications with diverse stakeholders.

Strong attention to detail and teamwork are essential. The role involves office-wide support, schedule management, and ensuring smooth operation of departmental systems

Qualifications

• Australian citizenship, permanent residency or valid work visa (pre-employment checks will apply).
• National police check and misconduct screening may be required.

Responsibilities

• Maintaining financial systems and the payment of invoices.
• Management of records and departmental systems.
• Preparation of correspondence and communications.
• Arranging and supporting meetings and events.
• Inbox, calendar and mail management.
• Coordinating general office maintenance and supplies.
• Ad hoc administrative support to executives, managers and the broader team.

Skills

Attention to detail

Teamwork

Communication skills

Job description

The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe, respected and valued life.

Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTIQA+ equality, veterans, women and youth. The work we do benefits thousands of Victorians, particularly those who are disadvantaged and vulnerable.

We work in a variety of community-based settings, including people's homes, residential facilities and secure settings across metropolitan, rural and regional Victoria.

We are committed to developing and supporting a workforce that is well equipped and highly motivated. All jobs can be worked flexibly, and we encourage applications from Aboriginal and Torres Strait Islander people and people from diverse backgrounds and abilities.

If you're having any trouble viewing this ad and would like it or any attachments in an accessible format (such as large print), please don't hesitate to get in touch with the contact person listed on the ad.

For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)

THE ROLE

This role provides administrative support to the Child Protection program in the Wimmera South West area.

The Child Protection Administration Officer provides a point of contact for key stakeholders from within the division, across government and from a diverse range of organisations. Maintaining a high degree of confidentiality, the Child Protection Administration Officer is responsible for:

• maintaining financial systems and the payment of invoices
• management of records and departmental systems
• preparation of correspondence and communications
• arranging and supporting meetings and events
• inbox, calendar and mail management
• coordinating general office maintenance and supplies
• ad hoc administrative support to key executives, managers and the broader team.

An ability to be responsive and flexible to competing priorities is essential. Attention to detail and a focus on teamwork underpin success in this role as well as a demonstrated ability to communicate sensitively and effectively.

ACCOUNTABILITIES INCLUDE

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.

Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.

1. Under general direction, assist with office processes and maintain information systems for records management, financial information, fleet management, client payments, referrals and correspondence as required.
2. Answer queries, provide timely advice and undertake follow up action as required, including correctly allocating incoming files, information, mail and queries.
3. Arrange meetings including coordinating papers, organising venues, catering, agendas, taking minutes and follow-up actions.